Senior Engineer, Network Performance

Verizon; Azusa (CA); Hybrid; USD 100,000 - 174,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Job summary

Verizon seeks an experienced Senior Network Performance Engineer to lead end-to-end performance optimization for Ericsson-based RAN. You will drive optimization across LTE/5G-NR, VoLTE and VoNR deployments, using ENM, MOShell/AMOS, and diagnostic traces to deliver top-tier service reliability.

Hybrid role with office/home balance and strong cross-functional collaboration with RF Planning, Operations and Core teams.

Qualifications

• Bachelor's degree or 4+ years of experience.
• 4+ years of relevant work experience.
• Experience with Ericsson ENM/MOShell/AMOS and bulk MO changes.
• Proficiency in 3GPP Rel 15/16/17 architectures and 5G features.

Responsibilities

• Lead Ericsson RAN optimization across LTE/5G deployments for performance.
• Analyze PM counters to improve Accessibility, Retainability, Mobility and Throughput.
• Parameter audit for Ericsson features (Carrier Aggregation, Massive MIMO, EN-DC).
• Analyze VoLTE/VoNR SIP signaling and QoS using traces and probes.
• Monitor and optimize 5G FWA performance in C-Band/mmWave.
• Use MOShell/AMOS and ENM to perform health checks and automated audits.
• Collaborate with RF Planning, Operations and Core teams.

Skills

Ericsson ENM

MOShell/AMOS

3GPP Rel 15-17

VoLTE/VoNR

SQL & Python

PM counters

Education

Bachelor's degree

Master's degree

Tools

ENM

MOShell/AMOS

QXDM

TEMS Investigation

Wireshark

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

We don't wait for the future. We build it. We are seeking an experienced and analytical Senior Network Performance Engineer with deep expertise in Ericsson RAN software and hardware to lead performance management and optimization across our Radio Access Network. In this role, you will be responsible for driving end-to-end user experience, capacity, and accessibility across Verizon's LTE, VoLTE, 5G-NR (NSA & SA architectures), and Voice over NR (VoNR) deployments. You will utilize Ericsson Management System tools (ENM, MOShell/AMOS), diagnostic traces, and PM counters to deliver top-tier network quality and service reliability.

• Ericsson RAN Optimization & Performance Management: Lead radio tuning and optimization across Ericsson Baseband and Radio Units (including Massive MIMO, C-Band, and mmWave deployments) for LTE, 5G-NR (NSA & SA), VoLTE, and VoNR services.

• PM Counter Analysis & KPI Troubleshooting: Monitor and optimize key Ericsson Performance Management (PM) counters to drive improvements in Accessibility, Retainability, Mobility, and Throughput KPIs.

• Ericsson Feature Verification & Parameter Audit: Parameterize and audit Ericsson feature states and system constants across spectrum layers. Validate features like Carrier Aggregation, Massive MIMO, EN-DC, and Dual Connectivity.

• VoLTE & VoNR Quality Optimization: Analyze end-to-end voice quality using Ericsson UE Trace/Cell Trace data and external probes. Troubleshoot SIP signaling, RTP packet loss, jitter, MOS scores, and EPS Fallback (EPSFB) performance.

• Fixed Wireless Access (FWA) Optimization: Monitor and optimize key performance indicators for 5G FWA CPEs on Mid-Band (C-Band) and High-Band (mmWave).

• CLI & Scripting Operations: Leverage Ericsson CLI tools (MOShell/AMOS/ENM) to execute health checks, check cell operational states , and run automated parameter audit/turnup scripts.

• Capacity & Traffic Engineering: Identify high-utilization sectors and cell-edge bottlenecks using Ericsson counter data; formulate carrier addition, power control, re-sectoring, or hardware upgrade strategies.

• Cross-Functional Collaboration: Partner with RF Planning, Operations, and Core teams to resolve complex cross-domain issues.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience

• Four or more years of relevant work experience.

• Hands-on experience with Ericsson Network Manager (ENM), MOShell/AMOS, and ENM scripting utilities for bulk parameter changes and MO configuration.

• Proficiency in 3GPP Rel 15/16/17 architectures, beam management, Massive MIMO, SSB/CSI-RS configuration, EN-DC anchor relations, and 5G-SA/VoNR layer management.

• Hands-on experience decoding call traces (GPEH/UETR), diagnostic logs (QXDM, TEMS Investigation, Actix Analyzer, Wireshark), and analyzing VoLTE/VoNR SIP call flows.

• Ability to parse large counter datasets and trace logs using SQL, Python, or visualization tools (Tableau, PowerBI).

Even better if you have one or more of the following:

• Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.

• Five or more years of dedicated hands-on experience in RF engineering and network performance optimization, with a minimum of 3+ years directly working on Ericsson LTE/5G RAN equipment.

• Experience with 3rd-party benchmarking analysis (RootMetrics, Ookla, Tutela).

• Advanced scripting proficiency (Python, Perl, Shell) for automating MOShell tasks, parameter audits, and KPI reporting.

• Experience with Ericsson Open RAN (O-RAN) solutions, RIC, and rApp/xApp performance integrations.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $100,000.00 - $174,000.00.