Principle Program Manager

Jabil Inc.; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Jabil in Austin, TX seeks a Principal Program Manager to lead large, complex programs, driving governance, metrics, and cross-functional delivery across domains.

You will partner with business leaders, manage resources, monitor health, and report progress to executives while ensuring customer satisfaction and adherence to procedures.

Qualifications

• 15+ years in program/project management, with complex multi-team delivery.
• Experience interfacing with customers and executives to drive outcomes.
• Strong governance, metrics, and risk management capabilities.
• Demonstrated ability to lead matrixed, cross-geo programs.

Responsibilities

• Develop project and program resourcing strategies to support projects and day-to-day activities.
• Monitor project health and implement measurements aligned to baselines and goals.
• Coordinate cross-functional teams to deliver programs and ensure governance compliance.
• Communicate progress, risks, and decisions to stakeholders and leadership.

Skills

Leadership

Project management

Stakeholder management

Communication

Education

Bachelor's degree

Master's degree

PMP Certification

Tools

Excel

Word

PowerPoint

MS Office Suite

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Job Profile Title- Principal Program ManagerLocation/Division Specific Information: Austin, TX/ P06How will you make an impact?-The Principal Program Manager is a senior level position in Project Management, responsible for running large complex programs, including contingency planning and issue resolution. This Principal Program Manager will ensure that all programs / projects follow standard procedures and governance used in the management and deployment of programs. You will contribute to and demonstrates a solid understanding of program vision and roadmap; you will maintain awareness of cross product/program synergies and actively communicates opportunities to simplify or better align work across teams, including both internal and external customers.What will you do? -· Work with Business Unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities· Demonstrates the most effective execution of projects within the division· Works with Project/Program Managers to review and monitor project health· Establish and implement metrics that measure project performance; Determines project health by measuring the variance in scope, schedule, cost and quality from the respective baselines· Track resource usage and ensures the optimized usage; Ensures accurate status reporting of all projects and programs, and ensures measureable metrics are developed for the program, and that they align to the program objectives· Works within the defined standards and procedures set out by Jabil and the customer to successfully deliver the projects· Demonstrates a commitment to customer service. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer issues a priority· Drives continuous improvement through trend reporting analysis and metrics management· Works closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business· Complies with and follows all procedures within the company security policy· Maintains grade and quality of milestones and deliverables within defined and agreed upon program requirements· Implements engagement model with key stakeholders to manage expectations, drive decision making, resolve issues, and course correction (as necessary) to meet program goals· Solicits ongoing feedback from Business Units, peers and customers· May oversee the direction of multiple programs managed directly by Project managers, across domains and up to 2-3 agile Scrum teams· Works with Product/Application Owners to secure and align cross-functional, cross-domain delivery teams to deliver programs· Manages dependencies across programs within the portfolio and with other portfolios· Manages stakeholder communication regarding release plans and release deliveries for the portfolio· Ensures regular, active communication globally with adjacent portfolios and external stakeholders· Manages stakeholder communication regarding Release Plans and Release deliveries. Ensures regular, active communication with adjacent programs and external stakeholders globally· Identifies program impediments and guides proper escalation to individuals/groups as needed· Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies· Conducts project assessments to evaluate overall program performance and risks· May perform other duties and responsibilities as assignedHow will you get here? –Education : Bachelor’s Degree is requiredExperience:15+ years’ experience in Program/ Project Management is requiredStrong implementation skills to ensure programs and policies support business objectives and initiatives is a mustPrior experience in customer interface is requiredStrong operational and financial knowledge requiredKnowledge, Skills, Abilities:· Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies· Ability to use own judgment and initiative in problem resolution· Substantial knowledge of and the ability to learn Jabil products, services and processes and demonstrated ability to leverage organization· Consultative skills (ability to understand true customer needs)· Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies· Strong communications skills· Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels· Distinctive problem solving leader and demonstrated team leadership capabilities· Strong implementation skills to ensure programs and policies support business objectives and initiatives· Strong ability to manage multiple projects, handle multiple tasks simultaneously, and switch between tasks quickly· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required· Demonstrated history of the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude· Strong comprehension skills for understanding, developing and applying solutionsPreferred Qualifications:Master’s Degree; PMP Certification is a plusPrevious experience in electronics manufacturing is preferredBE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility AccommodationIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities