Principal zOS Operations Automation Engineer

UnitedHealth Group; Eden Prairie (MN); On-site; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase and 401k

On-site perks and recognition programs

Job summary

UnitedHealth Group is seeking a Principal Infrastructure & Operations Engineer focused on Mainframe Automation and GDPS. You will design and implement automated solutions using OPS/MVS and NetView/SA, develop monitoring rules, and build ServiceNow integrations to ensure incident handling within SLAs.

You will lead GDPS installation, script maintenance, and disaster recovery efforts across enterprise mainframe platforms while collaborating with stakeholders to advance infrastructure roadmaps and

Qualifications

• 15+ years with TSO, ISPF, SDSF and z/OS operations commands.
• 10+ years automating with OPS/MVS and NetView/SA including REXX rules.
• 10+ years of z/OS experience (JES2, RACF, base components).
• 10+ years in GDPS installation and scripting for DR/Rapid Recovery.
• 5+ years creating API integrations for automated incident management (ServiceNow).

Responsibilities

• Design and implement automated solutions using OPS/MVS and NetView/SA rules and REXX scripts.
• Develop monitoring rules to evaluate messages and system conditions for proactive detection and fast response.
• Build API integrations to generate ServiceNow incidents within SLAs.
• Lead GDPS software installation, scripting, and maintenance for DR/Rapid Recovery across enterprise mainframe platforms.
• Collaborate with stakeholders to develop infrastructure roadmaps and ensure service integration across IaaS/PaaS.
• Assess performance, security and reliability; recommend investments and retire legacy systems.
• Mentor teams, review deliverables, and participate in on-call rotations.

Skills

TSO/ISPF/SDSF

OPS/MVS & NetView/SA

z/OS fundamentals

GDPS installation

API integrations (ServiceNow)

Education

Bachelor's degree in IT/Engineering or related field

Tools

ServiceNow

Job description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As a Principal Infrastructure & Operations Engineer specializing in Mainframe Automation and GDPS, you will serve as a domain expert and technical leader driving system design, automation engineering, and operational resilience across enterprise z/OS environments. In this role, you will design and implement automated solutions using OPS/MVS, NetView/SA, and REXX scripting to eliminate manual operations, streamline system message monitoring, and enable automated incident handling via ServiceNow integrations. You will play a pivotal role in GDPS software installation, script maintenance, and Rapid Recovery / Disaster Recovery processes, partnering with technology stakeholders to advance infrastructure roadmaps, enhance system reliability, and mentor engineering teams.

Primary Responsibilities

• Design, engineer, and implement automated solutions using OPS/MVS and NetView/SA rules and REXX scripts to replace manual operator commands and optimize system monitoring
• Develop system monitoring rules and scripts to evaluate messages and system conditions, enabling proactive detection and rapid response by Operations and support teams
• Build and maintain API integrations (such as automated ServiceNow incident ticket generation) to ensure requests and incidents are addressed within SLA timeframes
• Lead GDPS software installation, script coding, and ongoing maintenance to support Rapid Recovery and Disaster Recovery processes across enterprise mainframe platforms
• Work closely with business and technology stakeholders to develop infrastructure roadmaps, resolve domain dependencies, and ensure effective service integration across IaaS/PaaS components
• Evaluate technological advancements and system performance to optimize reliability, scalability, and security while recommending investments in new solutions or retirement of legacy systems
• Serve as a technical mentor and subject matter expert, developing innovative operational approaches, reviewing team deliverables, and participating in an on-call rotation (including weekend maintenance support)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 15+ years of hands‑on experience using TSO, ISPF, SDSF, and z/OS operations commands
• 10+ years of experience providing automation solutions via OPS/MVS and NetView/SA products, including OPS/MVS REXX and NetView/SA REXX rules coding
• 10+ years of experience with the z/OS operating system, including JES2, RACF, and base system components
• 10+ years of experience with GDPS installation and script coding for Disaster Recovery (DR) and Rapid Recovery scenarios
• 5+ years of experience developing API integrations for automated incident management systems (e.g., generating ServiceNow incident tickets)

Preferred Qualifications

• Bachelor's degree in Information Technology, Engineering or related field
• Experience designing, engineering, and managing enterprise infrastructure platforms across IaaS and PaaS models
• Demonstrated track record of leading and mentoring technical teams, conducting peer code reviews, and serving as an enterprise domain expert
• Experience evaluating cross-system dependencies, performance metrics, and security requirements to optimize complex technology portfolios

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.