Principal UX Designer

Insight Global; Raleigh (NC); On-site; USD 96,432 - 103,320; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A staffing agency is looking for a Mid-Senior level UX Designer with over 10 years of experience. The role involves collaborating with data scientists and cross-functional teams to define product strategy and enhance user experience, especially in Conversational AI. Responsibilities include understanding market trends, engaging with customers, and overseeing design testing. The position offers medical and vision insurance, along with a 401(k) plan. Pay ranges from $70 to $75 per hour.

Qualifications

• 10+ years of experience as a UX Designer with experience in a Principal level role.
• Proven experience working with Conversational AI products.
• Deep understanding of customer-centric design principles.
• Ability to proactively collaborate with cross-functional teams.
• Proficient in analyzing market trends and user data.
• Excellent problem-solving skills and ability to propose innovative solutions.
• Strong communication skills to foster collaboration within teams.

Responsibilities

• Understand competitor product set and strategy and how it influences customer decisions.
• Partner with data scientists to better understand customer needs.
• Identify and target the core problems of the organization.
• Evangelize the importance of customer engagement in product development.
• Oversee testing of design work and present findings of data-driven analysis.

Skills

UX Design

Conversational AI

Customer-centric design

Cross-functional collaboration

Market analysis

Problem-solving

Communication

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70.00/hr - $75.00/hr

Please note this is a contract to HIRE that needs to be local to Raleigh, NC

Responsibilities

• Understands competitor product set and strategy and how it influences customer decisions
• Partners with data scientist to better understand customer needs
• Targets the problems of the organization
• Identifies addressing the right problem with a thorough analysis of the brief
• Applies a highly skilled level of critical and design thinking
• Iterates and tests solution to check it solves the problem
• Shares and promotes learnings that drive forward the creative direction of the organization
• Leads and drives the UCD vision for the most complex problems
• Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company.
• Defines user experience for the portfolio and execute strategic user research
• Helps to define the product strategy.
• Communicates and evangelizes the importance of real customer engagement within product development.
• Identifies gaps where data is needed and introduces new analytical tools
• Regularly oversees the testing of design work
• Presents findings of data driven analysis and testing to guide the organization

Requirements

• 10+ years of experience as a UX Designers with experience in a Principal level role
• Proven experience working with Conversational AI products
• Have a deep understanding of customer‑centric design principles.
• Be able to proactively collaborate with cross‑functional teams.
• Be capable of effectively analyzing market trends and user data.
• Seek feedback and continuously improve personal capabilities.
• Possess excellent problem‑solving skills and the ability to propose innovative solutions.
• Have excellent communication skills and the ability to foster collaboration within teams.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

• Information Technology
• Industries: Information Services

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Benefits

• Medical insurance
• Vision insurance
• 401(k)