Principal User Experience Designer, Configuration Experience

Mosaic Health, LLC.; United States; Remote; USD 158,000 - 199,000; Full time

Job summary

Mosaic Health is seeking a Principal User Experience Designer to lead the redesign of their configuration experience platform. This role involves impactful user-centered design, mentoring a growing design team, and collaborating with product leaders to shape user experiences effectively.

Qualifications

• 10+ years of experience in product design or a related role.
• Proven experience in UX strategy for complex user-facing products.
• Strong understanding of agile product development.

Responsibilities

• Take ownership of a strategic aspect of the Castlight platform.
• Create user journeys, workflows, and high fidelity mockups.
• Work closely with product leaders to inform roadmap decisions.

Skills

User-Centered Design Principles

Interaction Design

Visual Design

Information Architecture

Communication

Tools

Figma

Job description

Principal User Experience Designer, Configuration Experience page is loaded

Principal User Experience Designer, Configuration Experience

Apply remote type Remote - Full Time locations US - Remote time type Full time posted on Posted 3 Days Ago job requisition id M10827

Job Description Summary

The Principal UX Designer for the Configuration Experience will be a foundational member of a growing, fast-paced team of designers and researchers who are reenvisioning the Castlight platform from the ground up. You will take ownership of a critical aspect of the platform: the “behind the scenes” tooling application that allows Benefit Leaders, implementation team members, and other administrators the ability to customize, roll out, monitor, and update the end-user experience.

How will you make an impact & Requirements

Principal User Experience Designer, Configuration Experience

At apree health, we’re on a mission to help people use their health benefits—connecting the right person to the right service at the right time. We’re integrating AI in smart and thoughtful ways throughout the ecosystem while we rethink the fundamental experiences the platform offers. Be a part of building a better, healthier future for employees, health plan members, and their families!

What You’ll Do

• Take ownership of a strategic, broad, and complex aspect of the Castlight platform. Working independently, create a plan and operational cadence for a full redesign of the application, from initial discovery research and analysis to implementation, monitoring, and iteration.

• Be responsible for a broad range of UX deliverables such as user journeys and workflows, experience architecture diagrams, storyboards, wireframes, and high fidelity mockups.

• Deeply understand the role, needs, and pain points of implementation team members, Benefit Leaders, and other system administrators and translate those needs into modern, seamless, and delightful experiences. Additionally, understand and support customization and configuration needs from clients and requirements from product owners.

• Work across the design process at many levels: from the “30,000 ft” view to the interaction details that makes an experience feel sophisticated.

• Work closely with product leaders to inform roadmap and prioritization decisions from user insights. Be an advocate of your users and of the design process, as well as a considerate and thoughtful collaborator.

• Communicate progress to executives and clients on a regular basis, effectively articulating the experience strategy and process.

• Stay on top of UX trends and technological advancements, ensuring that the company’s design practices are at the forefront of the industry and continuously evolving. Bring new processes, ideas, and ways of working back to the UX team and our product and engineering partners.

• Be a strong and positive role model and mentor for a growing design team, fostering a culture of design excellence. Chip in to other areas of work as needed. Work to stand up new practices and lead aspects of team development to create an organization that is smart, talented, and has fun working together!

Qualifications:

• 10+ years of experience in product design or a related role, including managing design initiatives across multiple products.

• Proven experience creating and driving the UX strategy for complex, user-facing products in a fast-paced environment.

• Strong expertise in user-centered design principles, interaction design, visual design, and information architecture.

• Hands-on experience with UX design tools (e.g., Figma).

• Strong understanding of agile product development and experience collaborating in cross-functional teams, particularly with engineering and product management.

• Deep understanding of user research methods and experience applying insights to influence product design decisions. Ability to plan, execute, and synthesize research across both qualitative and quantitative methods.

• Excellent communication and presentation skills, with the ability to articulate design rationale and user experience value to senior executives and stakeholders.

• Proven ability to mentor and develop design teams, fostering a collaborative, creative, and high-performance environment.

Compensation: $158,804K - $198,506K & bonus eligible (national average, premium markets may vary)

About Us

apree health is leading the critical shift to value-based care across the United States. apree health brings together a best-in-class engagement platform with an advanced primary care model to provide a vastly better health and care experience, improve outcomes, and significantly lower the total cost of care for a population. At apree health, our mission is to solve the affordability crisis and empower people to make the best choices for their health and care. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. Our platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications.

Mosaic Health: Who we are

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com or follow Mosaic Health on LinkedIn .

Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs.Please contact [e-mail] for assistance.