Principal Trainer I

RWJBarnabas Health; Oceanport (NJ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Tuition Reimbursement

Dental and Vision Insurance

Job summary

RWJBarnabas Health is seeking a Principal Trainer I to lead Epic training initiatives and curriculum development. The role combines Epic application expertise with learner education to ensure effective use in daily workflows.

You will develop lesson plans, maintain training environments, and collaborate with application teams, operational stakeholders, and Training Leadership on upgrades and deployments.

Qualifications

• Associate degree with 3+ years of Epic training experience required.
• Active Epic Principal Trainer certification in at least one application required.
• Ability to maintain Epic certification through NVT and recertification.
• Knowledge of hospital or ambulatory workflows and Epic functionality.
• Experience developing Epic training curriculum and materials.

Responsibilities

• Develop and maintain Epic lesson plans using workflow-driven scenarios.
• Create end-user curriculum, facilitator guides, workbooks, and EUPAs.
• Maintain the Epic training environment including users and scenarios.
• Identify content gaps and align materials with RWJBarnabas Health workflows.
• Troubleshoot Epic EHR issues for learners and peers.
• Support Epic training environment build across teams.
• Participate in Epic upgrades and training initiatives.
• Coordinate with Credentialed Trainers and Training Leadership.

Skills

Epic knowledge

Curriculum development

Training delivery

End-user support

Communication skills

Education

Associate degree

Epic Principal Trainer cert

Tools

ServiceNow

Microsoft Office

Epic EHR

Job description

Principal Trainer I

Req #: 0000270848

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Training

Pay Range: $80,000.00 - $105,000.00 per year

Location: 2 Crescent Place, Oceanport, NJ 07757

Setting the Stage

The Principal Trainer I supports the development, delivery, and ongoing optimization of Epic training programs across RWJBarnabas Health. This position combines Epic application expertise, curriculum development, training environment build, and end-user education to ensure learners are prepared to effectively use Epic in their day-to-day workflows.

The Principal Trainer I develops role-based training materials, maintains the Epic training environment, troubleshoots learner and application issues, and partners with Credentialed Trainers, application teams, operational stakeholders, and Training Leadership to support successful Epic implementations, upgrades, and ongoing education.

As a Principal Trainer I, a typical day may include:

• Developing and maintaining role-specific Epic lesson plans using workflow-driven scenarios and sample patient data
• Creating and updating end-user curriculum, facilitator guides, participant workbooks, playground exercises, E-Learning modules, quick start guides, tip sheets, and End User Proficiency Assessments (EUPAs)
• Building and maintaining the Epic training environment, including users, patients, schedules, orders, scenarios, and other training components
• Identifying training content gaps and developing materials that align with RWJBarnabas Health workflows and Epic functionality
• Troubleshooting Epic EHR issues for learners, Credentialed Trainers, and peers
• Supporting Epic course, curriculum, learner account, and training-related system build
• Participating in Epic application upgrades, departmental meetings, and training initiatives
• Collaborating with application teams and operational stakeholders on workflow and training changes
• Coordinating and monitoring Credentialed Trainer schedules and daily training activities
• Providing Credentialed Trainers with feedback related to instruction, producing, floating, and assigned activities
• Managing and resolving ServiceNow tickets related to Epic training and learner support
• Escalating complex issues to senior Principal Trainers or Training Leadership when appropriate

This Role Might Be For You If

• You have hands‑on experience as an Epic Principal Trainer
• You enjoy translating Epic workflows into clear, practical training for end users
• You have experience developing training curriculum, lesson plans, job aids, and proficiency assessments
• You understand clinical or ambulatory workflows and how they translate into Epic functionality
• You are comfortable building and maintaining Epic training environments and scenarios
• You enjoy coaching and supporting Credentialed Trainers
• You are organized, detail‑oriented, and comfortable managing multiple training priorities and deadlines
• You enjoy troubleshooting Epic and learner issues and working across training, application, and operational teams

To Be Considered for the Principal Trainer I position

• Associate degree with 3+ years of related Epic training experience
• Active Epic Principal Trainer certification in at least one application
• Ability to maintain Epic certification through required New Version Training (NVT) and recertification
• Knowledge of current hospital or ambulatory workflows and processes
• Experience supporting Epic training, application development, or training‑related build
• Experience developing and maintaining Epic training curriculum and materials
• Experience supporting or maintaining an Epic training environment
• Advanced proficiency with Microsoft Outlook, Teams, PowerPoint, Word, and Excel
• Strong verbal and written communication skills
• Strong organizational, interpersonal, and problem‑solving skills
• Ability to manage multiple priorities and meet established deadlines

Preferred Qualifications

• 1+ year of experience working as an Epic Principal Trainer
• Operational experience within the assigned Epic application area
• Experience developing workflow‑based Epic training scenarios
• Experience creating E-Learning, EUPAs, quick start guides, tip sheets, and other end‑user training materials
• Experience coordinating or supporting Credentialed Trainers
• Experience supporting Epic implementations, upgrades, or optimization initiatives
• Experience troubleshooting Epic training and learner issues
• Experience working with ServiceNow or similar ticketing systems

Why You’ll Love Working With Us

At RWJBarnabas Health, our market‑competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient‑centered, high‑quality academic medicine in a compassionate and equitable manner, while delivering a best‑in‑class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high‑quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer