Principal TPM: Self-Service Infra & CX Programs

Amazon Inc.; Austin (TX); Sur place; USD 177 000 - 239 000; Plein temps

Résumé du poste

Amazon.com Services LLC in Austin, TX is launching a Principal Technical Program Manager role to define and launch a new automated program connecting infrastructure planning, ordering, and fulfillment across Amazon’s operations network. You’ll set the mission, operating model, and integration architecture, leading cross-functional teams from procurement to field operations.

Work with senior leaders to drive faster site launches, reduce waste, and improve experiences for teams globally as the

Qualifications

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 5+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 8+ years of hands-on work managing complex technology projects experience.

Responsabilités

• Define the program from the ground up: its charter, guiding principles, operating model, and how teams work together across organizations.
• Break down where time is lost between a customer's request and a placed order, set baselines, and target the biggest gaps first.
• Design how self-service ordering and automated bill-of-materials tools connect to supply chain systems, so orders flow without manual re-entry.
• Build a data model that handles country-specific regulations and vendor constraints as part of the design, not as exceptions.
• Set up forward-looking demand signals, so procurement moves from reacting to individual requests to planning ahead.
• Decide which systems hold the source of truth for each type of data, and which existing tools to invest in, consolidate, or retire.
• Write the strategy and present it to senior leaders, shaping who owns procurement and deployment for new site launches.

Connaissances

PM experience

Eng team experience

Software development

Cross-functional programs

Description du poste

Amazon.com Services LLC in Austin, TX is launching a Principal Technical Program Manager role to define and launch a new automated program connecting infrastructure planning, ordering, and fulfillment across Amazon’s operations network. You’ll set the mission, operating model, and integration architecture, leading cross-functional teams from procurement to field operations.

Work with senior leaders to drive faster site launches, reduce waste, and improve experiences for teams globally as the