Principal TPM, EC2 CCX (AWS)

Amazon; Seattle (WA); On-site; USD 177,000 - 239,400; Full time

Benefits offered by this job

RSUs

Sign-on payments

Health insurance

401(k) matching

PTO

Job summary

Amazon Elastic Compute Cloud (EC2) CCX team is seeking a technical program manager to own customer planning for AWS Trainium capacity. You will act as EC2’s primary point of contact for demand intake, coordinating supportability scenarios and guiding executives on strategic decisions.

From day one, TPMs are empowered to think strategically, make data-driven decisions, and drive improvements by collaborating with engineering, product, supply chain, and finance, with visibility to senior

Qualifications

• 7+ years in technical product or program management.
• 10+ years collaborating with engineering teams.
• 5+ years of software development experience.
• Experience coordinating cross-functional release schedules.

Responsibilities

• Own customer planning for AWS Trainium capacity and demand.
• Coordinate intake, planning, and supportability scenarios to inform VP+ decisions.
• Collaborate with Engineering, Product, Supply Chain, and Finance to execute on commitments.

Skills

Technical program mgmt

Engineering collaboration

Software development

Cross-functional leadership

Job description

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier and cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events.

The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to own customer planning for AWS Trainium, the machine learning chip that AWS purpose built for deep learning training. This role serves as EC2’s primary POC for managing demand intake, organizing supportability scenarios to influence VP+ business decisions, and ensuring infrastructure and EC2 teams execute against global commitments. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers. Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate various aspects of EC2 Capacity planning.

From Day 1, Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands‑on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD'D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually