Principal, Telecom Consulting: Transform CSP CRM & ERP

Infosys Limited; Atlanta (GA); Hybrid; USD 154,375 - 193,125; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) plan

Paid Time Off

Job summary

A leading global consulting firm is seeking a Principal, Business Consulting specializing in Telecom. The successful candidate will leverage their expertise to deliver innovative solutions for top-tier clients across various regions in the United States. Requirements include a Bachelor's degree in relevant fields and at least 7 years of experience in Operational Technologies and customer provider operations. The role offers a dynamic work environment with considerable opportunities for travel, collaboration, and professional growth.

Qualifications

• Min. 7 years of experience with Operational Technologies within the Communications Sector.
• Knowledgeable in key areas of Communications provider operations, including CRM, customer care operations, and ERP.
• At least 3 years’ experience designing and managing platforms for CSP providers.

Responsibilities

• Provide best-fit solutions for projects across communications service provider clients.
• Lead sales and pursuits focused on clients' business needs.
• Collaborate with industry talent to create and implement innovative high-quality solutions.

Skills

Operational Technologies

Customer Relationship Management (CRM)

Service Operations

ERP

Supply Chain

Excellent analytical and communication skills

Education

Bachelor’s degree in Electrical, Telecom, or Information Technology Engineering

Tools

MS Dynamics

Salesforce

ServiceNow

Oracle/SAP

Job description

A leading global consulting firm is seeking a Principal, Business Consulting specializing in Telecom. The successful candidate will leverage their expertise to deliver innovative solutions for top-tier clients across various regions in the United States. Requirements include a Bachelor's degree in relevant fields and at least 7 years of experience in Operational Technologies and customer provider operations. The role offers a dynamic work environment with considerable opportunities for travel, collaboration, and professional growth.