Principal Technical Customer Manager - Locations (Restaurant, Retail, Travel, and Hospitality)

Qualtrics; Chicago (IL); On-site; USD 150,000 - 210,000; Full time

Job summary

Qualtrics is a leading Experience Management software company that helps brands deliver exceptional customer and employee experiences. We are seeking a Principal Technical Customer Manager to support strategic customers across Restaurant, Retail, Travel, and Hospitality locations.

Join a fast-moving team at Qualtrics where problem solving, collaboration, and a customer-first mindset drive success and growth for 6,000+ clients worldwide.

Job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Principal Technical Customer Manager - Locations (Restaurant, Retail, Travel, and Hospitality