Principal Technical Consultant

Oracle Corporation; United States; Hybrid; USD 130,000 - 180,000; Full time

Job summary

Oracle Corporation is seeking a seasoned Oracle Cloud Technical Consultant to lead cloud delivery for North American clients. You will act as a trusted technical advisor, guiding architecture, migration, integration, and reporting across ERP, HCM, SCM, and CX suites.

You will collaborate with deal teams, support sales pursuits, and drive innovations while ensuring exceptional customer experiences and project success.

Qualifications

• Deep understanding of OCI and Oracle SaaS architecture, data migration, integration, reporting, and extensions.
• Experience with ERP, HCM, SCM, or CX modules and outbound/inbound capabilities.
• Ability to create strategy documents using standard templates and tools.
• Strong client relationship management and consultative decision-making.
• Excellent communication to both technical and non-technical audiences.

Responsibilities

• Lead and deliver cloud implementations with delivery rigor and excellent customer experience.
• Serve as trusted technical advisor to clients via remote and on-location work.
• Coordinate with offshore teams and provide technical support to clients.
• Conduct technical discovery sessions and assist deal teams with design and estimation.
• Drive innovation and continuous improvement across cloud projects.

Skills

Oracle Cloud Expertise

Cloud Platform Proficiency

Client Relationship Management

Technical Communication

Problem Solving

Sales Pursuit Support

Innovation & Change

Project Management

Security & Compliance

Tools

OCI

OIC

VBCS

Process Cloud

ATP

IDCS & Security Standards

Job description

Oracle Cloud Technical Consultant

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we are building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We are growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

At Oracle Consulting, we believe:

• The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.
• Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.
• Aligning people, processes, and technology to the overall business strategy—with empathy and creativity—transforms industries.
• Celebrating each employee’s contributions—not just their skills on paper, but who they really are—cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

We need seasoned cloud delivery professionals who deliver world-class implementations – finding the right balance between delivery rigor and discipline and creating an exceptional customer experience. They serve as trusted technical advisor to the client via remote and on-location work.

Successful candidates will demonstrate the following:

• Deep understanding of cloud platforms:

  You should be proficient in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; specifically, ERP, HCM, SCM, or CX inbound and outbound capabilities as well as reporting and extensions. You will possess the ability to create strategy documents for all major technical activities, using our standard templates and tools.

• Client relationship management:

  You’ll build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.Active listening, consensus-building, using a consultative approach to guide client decision-making, empathy and collaboration.

• Communication:

  You’ll effectively communicate technical concepts to both technical and non-technical audiences.You’ll use the appropriate level of detail according to the audience with whom you are engaging and demonstrate active listening. You’ll demonstrate confidence and executive presence when delivering presentations.

• Problem-solving:

  You'll be able to troubleshoot complex technical issues and find creative solutions.

• Technical support:

  You’ll facilitate technical support to clients, serving as a liaison to the offshore technical team or product support.

• Sales Pursuit Support:

  You’ll conduct technical discovery sessions, work with deal teams on solution design and estimation, and participate in sales presentations showcasing our teams’ solutions, experience, and capabilities.

• Drive Innovation:

  You’ll contribute/lead innovation and initiatives as part of our communities of practice and cross functional teams.

• Continuous improvement:

  You'll identify areas for improvement in cloud solutions and processes and implement changes to enhance performance and efficiency.

• Technical skills:

  You’ll have demonstrated experience in the following areas:

  1. Foundational understanding of OCI
  2. Oracle SaaS experience in Architecture, Data Migration, Integration, Reporting, and Extensions; including experience in SaaS (ERP, HCM, SCM, depending on area of expertise) inbound and outbound capabilities as well as reporting and extensions
  3. Demonstrated experience in leading and delivering the above tracks
  4. Deep experience in integration in general, demonstrated knowledge in platforms (preferably OIC), integration patterns, security, and processes
  5. Experience in OIC, VBCS, Process Cloud, ATP
  6. Foundational expertise in security: IDCS and security standards, SOS, SAML, OAUTH, PGP, and others.

• Functional skills

  1. Experience and clear understanding of functional concepts in SaaS modules in areas of expertise
  2. Clear understanding of functional processes and workflows
  3. Project management: planning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes.
  4. Customer relationship building

• Staying up to date:

  You’ll need to continuously learn about emerging cloud technologies and best practices.

• Project management:

  You'll drive the technical activities of cloud projects from start to finish, including planning, execution, and monitoring, ensuring they are delivered on time and within budget.

• Industry expertise is highly desired.

You are: An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You’re interested in technology, but you recognize it’s not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You’d much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.

Internal Responsibilities

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

External Responsibilities

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.