Principal Tech Program Manager, Quick Commerce (Fulfillment & Operations)

Amazon Inc.; Bellevue (WA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in the United States is seeking a Principal Technical Program Manager to own the strategic roadmap for end‑to‑end supply chain tech. You will identify architectural gaps, drive convergence with grocery and core retail tech, and enable rapid store launches across multiple countries.

You will manage a portfolio of 15+ systems and partner with WWGS, SCOT, AFT, MMPO, and others to define investment priorities, standardization strategies, and innovation opportunities.

Qualifications

• 8+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams.
• Experience managing programs across cross functional teams and coordinating release schedules.
• Proactive, independent work style with strong communication to executives.
• Knowledge of forecasting, planning, sourcing, optimization and logistics.

Responsibilities

• Own the technology roadmap for Quick Commerce supply chain systems across markets.
• Drive OP1/OP2 planning and ensure reusable capabilities while reducing engineering effort.
• Coordinate across 15+ systems and multiple orgs to accelerate launch timelines.

Skills

Technical program management

Engineering collaboration

Cross-functional leadership

Executive communication

Supply chain concepts

Job description

Principal Tech Program Manager, Quick Commerce

Job ID: 3167006 | Amazon.com Services LLC

Amazon Quick Commerce seeks a Principal Technical Program Manager to own the strategic roadmap for end-to-end supply chain technology systems. Operating at the intersection of ambiguity and scale, you will identify critical architectural gaps, drive convergence with grocery and core retail tech, and enable rapid store launches across multiple countries.

You will manage a portfolio spanning 15+ supply chain systems (ALM, FEAST, FAB, SAS, FOS, forecasting, TI/COD, OIH) and partner with WWGS, SCOT, AFT, MMPO, and other organizations to define investment priorities, standardization strategies, and innovation opportunities. This high-visibility role requires complete independence, strong technical judgment, and the ability to influence senior leadership on architectural and business strategy.

Key job responsibilities

Strategic Portfolio & Roadmap Ownership

• Own the technology roadmap for Quick Commerce supply chain systems, identifying architectural gaps across US, MENA, and India markets and defining convergence strategy with grocery and core retail tech
• Drive OP1/OP2 planning across all supply chain systems, ensuring QC capabilities are reusable and eliminating redundant engineering effort year-over-year
• Determine where to adopt core tech versus build specialized solutions, define cutover strategies, and drive architectural changes that enable team independence

Complex Problem Solving in Ambiguous Domains

• Identify and solve fundamentally tough problems: rapid selection refreshes, reverse logistics, markdown strategies, low-selling inventory management, and global capability standardization
• Define technical requirements and execution roadmaps for new capabilities including special inbounding, tier 2 node architecture (QC, Swift, Fusion, Amazon Go), and shrink removal mechanisms
• Research and benchmark solutions to determine where to build, deprecate, or converge with existing Amazon systems

Cross-Organizational Influence & Execution

• Coordinate across 15+ supply chain systems and multiple organizations, ensuring supply chain tech is never a bottleneck - drive launch timelines from weeks to days
• Create scalable mechanisms and best practices that enable team independence; leverage Generative AI to simplify and automate workflows

Leadership & Mentorship

• Mentor TPMs and engineers, participate in Principal TPM promotion assessments, and contribute to talent development across the organization
• Educate the TPM and engineering communities on best practices through internal conferences and knowledge sharing

A day in the life

• Launch Excellence: Supply chain setup is never a bottleneck for store launches; end-to-end setup timeline is dramatically reduced
• Strategic Alignment: OP1/OP2 requirements captured across all systems; QC supply chain capabilities are reusable across Amazon programs
• Operational Excellence: New features (hazmat, markdowns, reverse logistics, tier 2 nodes, shrink removal) launch with minimal production impact
• Global Standardization: Supply chain capabilities standardized across US, MENA, and India where appropriate, preventing unnecessary divergence
• Business Impact: Work drives improvements in launch speed, system reliability, and cross-team efficiency. This workstream is critical for QC business viability, directly impacting cost-to-serve reduction and ensuring inventory and supply chain costs decrease as the business grows.

Basic Qualifications

• 8+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience in project and program management and delivering key business outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 177,000.00 - 239,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.