Principal Team Leader, Facilities & Projects

Chick-fil-A Corporate Support Center; Georgia; On-site; USD 120,000 - 180,000; Full time

Job summary

Chick-fil-A Supply seeks a senior leader to guide facilities maintenance and operations, aligning asset strategy with business needs and safety standards. You will lead cross-functional teams with CFA operations, maintenance, and IFM providers to optimize asset utilization and performance.

The role requires deep knowledge of maintenance practices, budgeting, and strategic direction with a focus on continuous improvement and cost efficiency in a large distribution/food service network.

Qualifications

• Knowledge of warehouse/distribution center processes and layouts.
• Knowledge of building operations and equipment maintenance.
• Knowledge of leading maintenance practices, benchmarks and trends, and technology solutions.
• Ability to develop initiatives to drive operational excellence and continuous improvement.
• Experience with Microsoft Office Suite, CAD, and design drawings.

Responsibilities

• Develop strategies and plans to meet business needs and growth.
• Drive innovation and continuous improvement across asset reliability and infrastructure.
• Create life cycle asset and capital plans to optimize asset utilization.
• Participate in development and administration of budgets.
• Set standards and processes for operational excellence.
• Lead CMMS initiatives and integrate with financial processes.

Skills

Warehouse processes

Building operations

Facilities management trends

Operational improvement initiatives

MS Office & CAD

Executive communication

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

CAD

MS Office Suite (Visio, Project)

CMMS

Job description

Overview

Serve as the center of excellence for CFA Supply’s maintenance and facilities management operations. This includes leading a team responsible for developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and monitor the performance of Facilities Maintenance providers and vendors. Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends. The ideal candidate for this role is a leader who will work collaboratively with operations, maintenance, and IFM provider teams to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner while meeting Safety, Quality and Compliance (SQC) requirements.

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

Responsibilities

• Pro-actively develop strategies and plans to meet business needs and growth plans; be trusted/valued advisor to operations
• Develop initiatives to drive innovation and continuous improvement including asset reliability, equipment and infrastructure optimization, energy and water usage reduction, and waste generation reduction
• Develop life cycle asset plans and capital plans (including predictive capital planning) to optimize asset utilization, identify potential asset replacements and ensure sufficient company funds are budgeted
• Participate in the development and administration of operational and capital budgets
• Provide guidance, set standards, create processes and toolkits to drive operational excellence and the right standard of care
• Set the network strategic direction and digital framework to include technical and functional requirements for equipment and facilities sustainment systems initiatives
• Partner with key leadership stakeholders, develops and leads equipment reliability and computerized maintenance management systems (CMMS) initiatives to include financial process integration that ties to the asset
• Set strategic direction and monitor performance of maintenance providers including participation in governance meetings to ensure desired outcomes are achieved; analyze maintenance spend, perform trend and root cause analysis to minimize future occurrences
• Keep abreast and drive changes in keeping with maintenance & facilities management trends, leading practices, and industry benchmarks to identify ways to improve operations

Technical

Required Qualifications (Knowledge, Skills, & Abilities)

• Knowledge of warehouse/distribution center processes, layouts, systems, designs
• Knowledge of building operations and equipment maintenance (including production equipment maintenance)
• Knowledge of leading maintenance and facilities management leading practices, industry benchmarks, and industry trends, and leading technology solutions
• Ability to develop initiatives to drive operational excellence and continuous improvement including identifying and evaluating potential options and building a business case for change
• Application familiarity/proficiency: Microsoft Office Suite (incl. Visio, Project, Word, Excel, Access, Power Point, and Outlook), CAD, Design Drawings, etc.

Leadership

• Demonstrated ability to effectively develop and execute large strategic projects/initiatives with minimal supervision
• Ability to multi-task and drive execution across multiple priorities
• Demonstrated ability to lead, influence, and drive for results through cross-functional and teams at all levels
• Excellent at establishing, building and maintaining functional working relationships within CFA Supply and with the maintenance providers and vendors
• Demonstrated ability in effectively getting work done with and through others
• Demonstrated capacity to work well within team environments, including experience in managing team dynamics and exerting influence without the benefit of possessing direct authority
• Ability to think objectively and interpret meaningful themes from quantitative and qualitative methods
• Strong verbal, written, and presentation skills including ability to develop and deliver executive level presentations
• Must be able to communicate complex issues and concepts simply to gain understanding, buy-in and support across all organizational levels
• Logical, analytical, organized thinker

Preferred Qualifications (Knowledge, Skills, & Abilities)

• 10+ years experience
• Strong knowledge of building operations and equipment, maintenance, and facilities management preferably in food processing and distribution centers
• Strong knowledge of design and operation of food production equipment
• Strong knowledge of engineering principles, practices, and processes related to distribution facility layout/design, construction, and operations
• Strong knowledge of leading practices, industry benchmarks and trends
• Ability to develop strategies and solutions to drive operational excellence and continuous improvement

Required Years Of Experience

6

Travel Requirements

25%

Required Level Of Education

Bachelor's Degree

Preferred Level Of Education

Master's Degree

Required Major/Concentration

Engineering

Work Environment

Office