Principal Strategist (AI & Privacy) — Chainlink Labs

The Bitcoin Street Journal; New York (NY); Hybrid; USD 180,000 - 250,000; Full time

Job summary

Chainlink Labs is seeking a market-facing Strategy Lead to shape and scale next-generation products across Privacy, AI, and emerging Web3 technologies. You will work at the intersection of Product, Engineering, and Go-to-Market to validate concepts, translate customer needs into direction, and drive 0-to-1 adoption with enterprise customers.

The role emphasizes technical credibility, relationship management, and commercial instincts to convert ambitious bets into customer adoption and revenue

Qualifications

• 5+ years in strategic technical accounts, customer success, solutions architecture, product strategy, or technical business development.
• Strong collaboration with Product and Engineering to influence development.
• Proven ability to translate customer needs into product roadmaps and requirements.

Responsibilities

• Define and execute market adoption strategy for Privacy, AI, and Web3 product lines.
• Build relationships with technical users, partners, and enterprise customers to uncover needs.
• Translate customer feedback into actionable product requirements for Eng and Product teams.
• Onboard and support the first 50+ customers for Privacy products with repeatable GTM playbooks.
• Collaborate across Product, Engineering, BD, and Solutions Architecture to launch new initiatives.
• Develop market theses on emerging tech and create opportunities before mainstream adoption.
• Act as the technical voice of the customer balancing user needs and feasibility.

Skills

Strategic accounts

Customer success

Solutions architecture

Product strategy

Technical communication

Pre-sales support

Job description

• Company: Chainlink Labs
• Location: New York United States
• Sector: CryptoPerp
• Source: web3.career

About Chainlink

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

About Us

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

About The Role

We are looking for a technically minded, market-facing Strategy Lead to help define and scale Chainlink’s next generation of products across Privacy, AI, and emerging Web3 technologies. Sitting at the intersection of Product, Engineering, and Go-to-Market, you will work directly with early adopters to validate new product concepts, translate complex customer requirements into product direction, and drive 0-to-1 product adoption. This is a highly strategic, externally-facing role for someone who combines deep technical credibility with exceptional relationship management and commercial instincts, helping transform ambitious product bets into meaningful sources of customer adoption and long-term revenue.

Your Impact

Lead the market adoption strategy for emerging Chainlink product lines across Privacy, AI, and other strategic growth areas.

Build deep relationships with technical users, partners, and enterprise customers to uncover market needs and shape product direction.

Translate customer feedback into clear, actionable product requirements for Engineering and Product teams.

Partner closely with Product Leadership and Research to validate product-market fit and accelerate adoption of new capabilities.

Successfully onboard and support the first 50+ customers for Chainlink Privacy products, creating repeatable playbooks for broader GTM teams.

Develop and validate new AI Oracle and Agentic Skills use cases that unlock future growth opportunities.

Act as the technical voice of the customer, balancing user needs, technical feasibility, and commercial opportunity.

Drive cross-functional collaboration across Product, Engineering, Business Development, and Solutions Architecture to launch new product initiatives.

Create market theses around emerging technologies, identifying high-conviction opportunities before they become mainstream.

Help establish new product lines that generate sustainable customer adoption, ecosystem growth, and long-term revenue.

Requirements

5+ years of experience managing strategic technical accounts, customer success, solutions architecture, product strategy, or technical business development within complex enterprise environments.

Strong technical foundation with experience working closely alongside Product and Engineering teams to influence product development.

Proven ability to gather, synthesise, and communicate customer requirements into impactful product roadmaps.

Experience engaging directly with early adopters to validate product-market fit and drive adoption of new technologies.

Strong commercial acumen with experience supporting pre-sales activities, technical solutioning, or complex customer engagements.

Ability to thrive in ambiguous, fast-moving environments while independently developing market insights and strategic recommendations.

Excellent communication skills, capable of translating complex technical concepts for both technical and business audiences.

Hands-on technical background with the ability to read and understand code; previous software engineering or product management experience is highly desirable.

Preferred Requirements

Deep understanding of blockchain technology, Web3 ecosystems, and DeFi, with the ability to engage credibly with highly technical customers.

Experience with privacy technologies, decentralized applications, smart contracts, or early-stage product launches is a strong advantage.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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