Principal/Sr. Principal Field Engineer

Northrop Grumman Corporation; Fort Carson (CO); On-site; USD 82,000 - 125,000; Full time

Job summary

An established industry player seeks a Joint Tactical Ground Station (JTAGS) Specialist to join their innovative team. This dynamic role involves providing technical support and maintenance for advanced systems, requiring a strong foundation in systems administration and troubleshooting. The ideal candidate will thrive in high-pressure environments, engage with international teams, and contribute to vital defense operations. With opportunities for growth and a commitment to excellence, this position offers a chance to make a meaningful impact on national security while enjoying a collaborative and supportive work culture.

Benefits

Health insurance coverage

Life and disability insurance

Savings plan

Paid time off (PTO)

Company paid holidays

Qualifications

• 5+ years of experience in systems administration and technical support.
• Active DoD Secret Clearance required.
• Familiarity with JTAGS and missile warning systems.

Responsibilities

• Installs, operates, and maintains the JTAGS System.
• Provides real-time technical support to the warfighter.
• Conducts onsite training for customer support personnel.

Skills

Linux

Windows OS

SATCOM antenna experience

Troubleshooting and diagnosing complex systems

System Integration

Education

Bachelor's degree

Master’s degree

High School diploma / Equivalent

Tools

Cisco

NetApp

HP servers

Dell servers

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret TRAVEL: Yes, 50% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Defense Systems is seeking Joint Tactical Ground Station (JTAGS) Specialists to fulfill the Field Engineer role in support of the JTAGS-Pre-Planned Product Improvement (P3I) (JTAGS-P3I) program based out of Colorado Springs, CO. Northrop Grumman develops and deploys the JTAGS ground processing systems worldwide that receive, process, and disseminate Overhead Persistent Infrared (OPIR) sensor data delivering timely warnings and cueing information in support of the theater missile-warning mission. JTAGS consists of four strategically positioned detachments based in Italy, Qatar, South Korea, and Japan.

The JTAGS Field Engineer role requires a broad array of knowledge and skills heavily focused on systems administration, HW/SW troubleshooting, after-hours customer support, comprehensive corrective/preventative maintenance, intimate customer interaction, as well as routine status reporting to leadership. We are looking for a highly motivated individual with a strong work ethic and the ability to work in a high-pressure, fast-moving, dynamic environment. The candidate’s primary role will be deploying to the JTAGS operational sites to provide on-site technical support with up to 50% international travel.

Our ideal candidate will possess prior DoD missile warning experience. The selected candidate will, at times, represent Northrop Grumman and the JTAGS program at the forward locations. The candidate must be a self-starter, with the ability to work in the absence of direction without supervision, and with limited instruction on any new work or special assignments. Typical duties and tasks for this role are varied and moderately complex. The candidate will provide comprehensive support to the fielded JTAGS sites both from the JTAGS Support Facility in Colorado, as well as while on-site, with the ability to address/resolve most customer questions and issues in real-time.

Position Summary / Responsibilities:

• Installs, operates, maintains, repairs, and modifies all aspects of the JTAGS System.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at the field locations.
• Provides real-time technical support to the warfighter on all aspects of the JTAGS system (HW/SW) at customer and field locations.
• Provide onsite training of customer support personnel.

This requisition is open as a dual level opportunity. We will consider candidates at a level 3 or level 4:

Basic Qualifications:

• Level 3: Bachelor's degree with 5 years of experience OR Master’s degree with 3 years of experience or High School diploma / Equivalent with 9 years’ experience may be accepted in Lieu of degree
• Level 4: Bachelor's degree with 8 years of experience OR Master’s degree with 6 years of experience or High School diploma / Equivalent with 12 years’ experience may be accepted in Lieu of degree
• Active DoD Secret Clearance investigated within the last 5 years
• Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC)
• Linux experience
• Window OS experience
• SATCOM antenna experience
• Working knowledge of data processing hardware
• Mechanically inclined with working knowledge of standard mechanical tools
• Ability to assist with System Integration
• Familiarity with any of the following: JTAGS, Air Defense, Space Brigade missile warning, missile warning systems, CRAM or other similar systems.
• Experience troubleshooting, diagnosing, and resolving complex system issues Ability to work on-site in Colorado Springs with approximately 50% International Travel.

Preferred Qualifications:

• Prior JTAGS experience
• Prior missile warning program experience
• Training or advanced knowledge specific to Cisco, NetApp, HP servers, and Dell servers.
• Experience formatting/imaging hard drives, managing backups.
• Familiarity and understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices.
• Familiarity with COMSEC principles and cryptographic equipment.
• Prior experience providing on-site technical (HW/SW) support.
• Experience with rackmount HW installations.
• Experience working to engineering drawings.

Salary Range: $82,900.00 - $124,300.00Salary Range 2: $103,200.00 - $154,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.