Principal / Sr. Principal Facilities Systems Integrator & Process Specialist (Level 3 or 4)

Northrop Grumman; Saint Augustine (FL); On-site; USD 81,000 - 152,000; Full time

Benefits offered by this job

Healthcare benefits

9/80 schedule

401K matching

Job summary

Northrop Grumman is seeking a Principal/Sr. Principal Facilities Process Specialist to optimize facilities processes, tools, and training across multiple sites including St. Augustine, FL. You will lead change management, develop training materials, and ensure successful rollouts while partnering with site facilities teams and IT.

The role emphasizes UAT, documentation, and user support to drive operational excellence and a consistent employee experience across NGAS facilities nationwide.

Qualifications

• Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, (Industrial, Systems, Mechanical), Computer Science, MIS, or a relevant field with 5 Years of relevant experience; OR a Master’s Degree with 3 years; OR a PhD with 1 year.
• Strong skills in process mapping, workflow design, and requirements gathering.
• Excellent communication and presentation skills; comfortable training diverse audiences.

Responsibilities

• Review and optimize facilities processes, procedures and workflows.
• Monitor key metrics and feedback from sites to identify gaps & opportunities.
• Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new features
• Change Management: Design and execute structured change management plans and User Acceptance Testing (UAT) to ensure smooth deployments and adoption.

Skills

Process mapping

Communication

Cross-functional teamwork

Microsoft Office 365

Training / coaching

Change management

Education

Bachelor’s degree in Facilities Management or related field

Tools

CMMS (Maximo, Corrigo)

Procore

AutoCAD / BIM

Power BI / Tableau

Job description

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Aeronautics Systems has an opening for either a Principal Facilities Process Specialist Level 3 or Sr. Principal Facilities Process Specialist Level 4 to join our team of qualified, diverse individuals. This position will be located on site at one of the following AS sites: Palmdale CA, El Segundo CA, Clearfield UT, St. Augustine, FL or Melbourne, FL.In this role, you will be a part of the Facilities Strategic Planning & Integration team for which the charter is to maximize operational excellence and efficiency of the Facilities organization through centralized, strategic homeroom support of systems, tools, processes, portfolio planning, and coordination of Sector/Corporate initiatives impacting the broader NGAS Facilities organization.A core focus of this position is driving system and process adoption by developing robust training programs, leading stakeholder change management initiatives, and managing process reviews and User Acceptance Testing (UAT) to ensure smooth transitions during process and tool rollouts. This role will be responsible for standardizing, maintaining, and improving facilities processes, tools, and training across multiple AS locations. This role manages core facilities process documentation, supports and optimizes facilities software tools, and leads training and integration efforts to ensure consistent, efficient operations nationwide. The position partners closely with site facilities teams, functions (e.g. ESHM, security, operations, IT), and business stakeholders to drive operational excellence and a consistent employee experience.Duties & Responsibilities:Review and optimize facilities processes, procedures and workflows.Monitor key metrics and feedback from sites to identify gaps & opportunities.Collaborate with key resources and stakeholders on solution development.Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new featuresChange Management: Design and execute structured change management plans to transition diverse stakeholder groups (executive leadership to frontline technicians) through software updates and process modifications.User Acceptance Testing (UAT): Champion the value of UAT by designing comprehensive testing scripts, coordinating user testing cohorts, and synthesizing tester feedback to ensure systems meet operational requirements before deployment.Training Material Development: Author clear, accessible training documentation, standard operating procedures (SOPs), quick-reference guides, and video tutorials tailored to different user roles and technical skill levels.Training Delivery Design and deliver training for facilities staff and stakeholders on processes, tools, and best practices. Support change management for process and tool changes, including communication plans and adoption tracking.Develop and maintain user guides, quick-reference material, and standard configurations to support consistent tool usage.Adoption Tracking: Monitor post-implementation system / process usage and user competency, proactively identifying and addressing knowledge gaps or resistance.Act as a primary contact for user questions, support, and feedback related to facilities processes and tools.This requisition may be filled as either a Level 3 or a Level 4.Basic Qualifications for a Level 3:Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, (Industrial, Systems, Mechanical), Computer Science, Management Information Systems (MIS), or a relevant field with 5 Years of relevant experience; OR a Master's Degree in the stated fields with 3 years of relevant experience; OR a PhD in the stated fields with 1 year of relevant experience.Strong skills in process mapping, workflow design, and requirements gathering.Excellent communication and presentation skills; comfortable training diverse audiences.Strong organizational skills in managing time, projects, and distributed resources.Proficiency with Microsoft Office/365 (Word, Excel, PowerPoint, Project, Teams, SharePoint or equivalent collaboration platforms).Ability to work in cross functional teams and interact with both managers and customers.Ability to organize stakeholders while providing project visibility and closure plans.Basic Qualifications for a Level 4:Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, (Industrial, Systems, Mechanical), Computer Science, Management Information Systems (MIS), or a relevant technical field with 8 Years of relevant experience; OR a Master's Degree in the stated fields with 6 years of relevant experience; OR a PhD in the stated fields with 4 year of relevant experience.Strong skills in process mapping, workflow design, and requirements gathering.Excellent communication and presentation skills; comfortable training diverse audiences.Strong organizational skills in managing time, projects, and distributed resources.Proficiency with Microsoft Office/365 (Word, Excel, PowerPoint, Project, Teams, SharePoint or equivalent collaboration platforms).Ability to work in cross functional teams and interact with both managers and customers.Ability to organize stakeholders while providing project visibility and closure plans.Preferred Qualifications:Self-starter with the ability to work with minimum supervision, ability to multitask and exercise good judgment, with good follow-up skillsExperience managing/supporting enterprise-level facilities systems integration, technical plant engineering, or operational process design.Proficiency with CMMS (e.g., Maximo, Corrigo), Project Management Systems (e.g., Procore), IWMS/CAFM space planning and/or CAD tools (e.g., Archibus, AutoCAD, REVIT, BIM), and/or business intelligence platforms (e.g., Power BI, Tableau).Background or knowledge on how to lead cross-functional teams to perform root cause analysis on critical facility infrastructure failures.Ability to analyze facility performance data to generate actionable insights and cost-saving initiatives.Exceptional instructional capability, strong public speaking skills, empathy for users navigating technical changes, and a rigorous approach to software quality assurance testing.Experience with facility design and drafting, including space layouts and utilization plansExperience with design and construction of classified facilitiesFamiliarity with data integrations, APIs, SQL, or dashboarding tools (e.g., Power BI, Tableau) used to visualize CMMS performance.Experience working in a large, complex, or highly regulated organization.Aerospace and/or Defense Industry ExperienceAbility to obtain and maintain a U.S. Government Secret Security ClearanceWe offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly inclusive environment! We are looking for self-motivated, proactive, and goal-oriented people to help us grow our services and become even better at what we do.At Northrop Grumman, we are on the cutting edge of innovation- building the next generation of sophisticated aircraft to protect our country. Our diverse portfolio of programs means there are endless paths to cultivate your career. We are well-known for our inclusive, family environment, as well as our excellent work/life balance. We also offer exceptional benefits/healthcare, a 9/80schedule, and a great 401K matching program.Salary Ranges by Location for a Level 3:St. Augustine, FL: $ 81,400.00 - $ 122,000.00Melbourne, FL: $ 81,400.00 - $ 122,000.00Clearfield, UT: $ 81,400.00 - $ 122,000.00Palmdale, CA: $ 94,200.00 - $ 141,200.00El Segundo, CA: $ 94,200.00 - $ 141,200.00Salary Ranges by Location for a Level 4:St. Augustine, FL: $ 101,400.00 - $ 152,200.00Melbourne, FL: $ 101,400.00 - $ 152,200.00Clearfield, UT: $ 101,400.00 - $ 152,200.00Palmdale, CA: $ 117,500.00 - $ 176,300.00El Segundo, CA: $ 117,500.00 - $ 176,300.00Primary Level Salary Range: $81,400.00 - $141,200.00Secondary Level Salary Range: $101,400.00 - $176,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.