Principal Solutions Engineer - Post-Sales, AMER

ZipRecruiter; New York (NY); Remote; USD 160,000 - 215,000; Full time

Job summary

A leading tech company seeks a Principal Solutions Engineer to lead API integrations across enterprise clients. This pivotal role involves collaborating with cross-functional teams, mentoring account managers, and optimizing API performance. With a strong emphasis on communication and technical strategy, this position allows for significant impact within a flexible and innovative work environment.

Benefits

Competitive salary & 401(k) plan w/match

Medical, Dental & Life Insurance

Flexible PTO

Learning budget

Home office set-up allowance

Qualifications

• 5+ years in technical consulting, solutions architecture, or API-related roles.
• Familiarity with modern API technologies and cloud platforms.
• Experience in guiding technical projects and mentoring teams.

Responsibilities

• Lead enterprise-level API integrations with enterprise customers.
• Mentor teams and drive project planning for API integrations.
• Analyze and optimize integrations for performance and maintainability.

Skills

API integration

Cloud platform architecture

Communication skills

Project management

Technical consulting

Collaboration

Education

Bachelor's degree in a relevant field

Tools

Postman

Swagger

OAuth

REST

SOAP

Job description

Job DescriptionJob Description

ABOUT THE ROLE:

As our first Principal Solutions Engineer at Talon.One, you will be leading enterprise-level API integrations.

This newly created role focuses exclusively on delivering these complex integrations, which often span over a year due to their complexity.

You will lead the charge on these initiatives, collaborating closely with cross-functional teams while acting as a trusted advisor to ensure customer success.

While you won't have direct reports, you'll be in a unique position to mentor and share your expertise with the US & EMEA Technical Account Management (TAM) team, shaping both technical and project management best practices. This is a rare opportunity to make a significant impact, allowing you the freedom to define the role while driving excellence in integrations.

This is a remote role; however, you must be located within commuting distance of one of our hubs: New York, Denver, or Boston.

This role also requires occasional travel, estimated at 10%-20% of the time.

ONCE YOU ARE HERE YOU WILL:

• Serve as a trusted advisor to enterprise customers, offering tailored solutions and long-term architectural strategies
• Lead the design, development, and implementation of large-scale API integrations, ensuring alignment with customer goals, platform capabilities, and industry best practices
• Collaborate with implementation partners and system integrators (SIs) to ensure solution architectures are technically sound and in the customer's best interest
• Drive project planning for enterprise-level integrations, including scope definition, resource allocation, timeline management, and stakeholder coordination
• Analyze, troubleshoot, and optimize API integrations, ensuring performance, scalability, and long-term maintainability post-launch, using tools like Postman, Swagger, and API gateways
• Evaluate integration outcomes and partner performance, delivering actionable insights for internal teams and future engagement strategies
• Mentor Technical Account Managers on API architecture, integration tooling, and project execution, enhancing team-wide technical depth

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 5+ years in a technical consulting, solutions architecture, or developer/contractor role, ideally with direct experience integrating API-driven SaaS platforms for enterprise clients
• Familiarity with API technologies and tools such as REST, SOAP, OAuth, JSON/XML, Postman, Swagger (OpenAPI), and middleware platforms like Workato, Mulesoft, or Zapier
• Proven ability to lead complex technical projects, managing multiple stakeholders, risks, and deliverables in a structured, detail-oriented way
• Strong architectural understanding of modern cloud platforms (AWS, Azure, or GCP) and scalable SaaS systems
• Experience with Commerce Stacks, Consumer Data Platforms, and Consumer Engagement Platforms is a big plus
• Experience in Retail, CPG, Travel, Telco, or Delivery Services is beneficial
• Excellent communication skills, with the ability to explain complex technical topics clearly to both technical and non-technical audiences
• A collaborative, mentor-first mindset, with a passion for growing team capability and improving processes based on real-world integration challenges
• Experience in writing or reviewing integration code in such as Python, JavaScript (Node.js), or Java to support and debug integrations

WHAT'S IN IT FOR YOU:

• Competitive salary & 401(k) plan w/match
• Medical, Dental & Life Insurance
• Flexible PTO
• Learning budget
• Home office set-up allowance

The total compensation for this role is $160,000 - $215,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture
• Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
• High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We'd love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of , color, belief, , , , , , , , military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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