Principal Solutions Consultant

Attentive; Wilmington (DE); On-site; USD 155,000 - 190,000; Full time

Benefits offered by this job

Health & Wellness

Equity

Competitive benefits

Job summary

Attentive is seeking a highly capable Sales Engineer to join our US-based team. You’ll serve as the technical backbone in the sales cycle, guiding prospects through evaluations and addressing complex integration challenges with APIs and SFTP.

You’ll develop tailored demos, collaborate with cross-functional teams, and translate customer needs into product enhancements. A strong technical foundation in JavaScript or Python and experience with Looker, Salesforce and Jira are a plus.

Qualifications

• 5+ years of experience in a technical sales role.
• 3+ years as a Sales Engineer or Solution Architect with ESPs or retention marketing experience.
• Strong technical acumen with APIs, SFTP, and languages like JavaScript or Python.
• Ability to build relationships and communicate technical concepts to diverse stakeholders.
• Experience with Looker, Salesforce, Jira, and RFP software.

Responsibilities

• Serve as the technical backbone of the sales process, guiding prospects through evaluations and addressing challenges.
• Develop and deliver customized product demos addressing customer use cases.
• Collaborate with cross-functional teams to optimize client solutions from onboarding to implementation.
• Act as the go-to expert for security and compliance assessments.
• Share insights with product teams to shape roadmap and competitive edge.
• Lead product enablement to empower internal teams.

Skills

Technical sales

Sales engineer

APIs

SFTP

JavaScript

Python

Looker

Salesforce

Jira

RFP software

Relationship building

Stakeholder communication

Tools

Looker

Salesforce

Jira

RFP software

Job description

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape.

Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings.

What You’ll Accomplish

• Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges
• Develop and deliver customized product demos that address customer-specific use cases
• Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation
• Act as the go-to expert for technical inquiries, including security and compliance assessments
• Share insights with product teams to help shape the roadmap and improve our competitive edge
• Lead product enablement initiatives to empower internal teams and enhance overall effectiveness

Your Expertise

• 5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution.
• Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python.
• Adept at building relationships and communicating technical concepts to a diverse range of stakeholders.
• Experienced with tools like Looker, Salesforce, Jira, and RFP software.
• Driven by curiosity, innovation, and a desire to make a significant impact in a fast-paced environment.

You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants

• The US base salary range for this full-time position is $155,000 - $190,000 annually + commission+ equity + benefits
• Our salary ranges are determined by role, level and location

Attentive® is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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Attentive Company Values

• Default to Action - Move swiftly and with purpose
• Be One Unstoppable Team - Rally as each other’s champions
• Champion the Customer - Our success is defined by our customers' success
• Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.