Principal Solutions Architect

Bloomreach; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Equity grants

Performance bonus

Development budget

Well-being program

Parental leave

Job summary

Bloomreach is seeking a senior, globally distributed customer-facing architect to win and expand strategic enterprise accounts for its AI-driven personalization platform. The role bridges deep technical architecture and commercial strategy, serving CIOs, CTOs, Enterprise Architects, and digital leaders while collaborating with sales, solution consulting, product, engineering, and customer success teams.

You will translate architectural decisions into measurable business value, support complex

Qualifications

• Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data, or digital experience.
• Ability to translate architecture decisions into business value for senior stakeholders.
• Experience supporting complex enterprise sales cycles and executive briefings.

Responsibilities

• Serve as a senior technical advisor across global strategic opportunities, building trusted relationships with technology leadership and mapping complex enterprise environments.
• Whiteboard and communicate architectures, data flows, and integration strategies to both technical and executive audiences, including trade-offs across data platforms, APIs, cloud, identity, governance, latency, and scalability.
• Bring expertise across modern data architecture (lakehouses, CDPs, cloud data platforms), identity resolution, event streams, customer profiles, and real-time activation, and advise on where warehouse-centric approaches fall short for real-time decisioning.
• Partner with account executives and solution consultants throughout complex enterprise sales cycles, supporting RFPs, technical validation, executive presentations, architecture reviews, and workshops.
• Connect architectural decisions to measurable business outcomes (revenue, cost, risk, time-to-value) and help remove technical barriers that could stall deals.
• Feed customer insights and market trends back into product and engineering, mentor customer-facing colleagues, and develop relationships with strategic technology partners and systems integrators.

Skills

Senior customer-facing role

Executive communication

RFP / technical evaluations

Job description

Role overview

A senior, globally distributed, customer-facing architecture position focused on winning and expanding strategic enterprise accounts for an AI-driven personalization platform. The role bridges deep technical architecture and commercial strategy, acting as a trusted advisor to CIOs, CTOs, Enterprise Architects, and digital leaders while partnering closely with sales, solution consulting, product, engineering, and customer success counterparts.

Responsibilities

• Serve as a senior technical advisor across global strategic opportunities, building trusted relationships with technology leadership and mapping complex enterprise environments.
• Whiteboard and communicate architectures, data flows, and integration strategies to both technical and executive audiences, including trade-offs across data platforms, APIs, cloud, identity, governance, latency, and scalability.
• Bring expertise across modern data architecture (lakehouses, CDPs, cloud data platforms), identity resolution, event streams, customer profiles, and real-time activation, and advise on where warehouse-centric approaches fall short for real-time decisioning.
• Partner with account executives and solution consultants throughout complex enterprise sales cycles, supporting RFPs, technical validation, executive presentations, architecture reviews, and workshops.
• Connect architectural decisions to measurable business outcomes (revenue, cost, risk, time-to-value) and help remove technical barriers that could stall deals.
• Feed customer insights and market trends back into product and engineering, mentor customer-facing colleagues, and develop relationships with strategic technology partners and systems integrators.

Requirements

• Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data, or digital experience.
• Strong grasp of modern data architecture and cloud platforms, including lakehouse-style data platforms, CDPs, APIs, event-driven architectures, identity resolution, and real-time activation.
• Familiarity with enterprise MarTech and commerce ecosystems spanning CRM, ESPs, personalization, marketing automation, and commerce platforms.
• Experience with major enterprise cloud platforms, microservices, composable commerce, and cloud-native patterns.
• Track record supporting complex enterprise sales cycles, RFPs, technical evaluations, and multi-stakeholder buying processes, with strong executive communication and workshop facilitation skills.
• Commercially minded, able to translate architectural decisions into business value for senior stakeholders.

Nice to have

• Experience engaging CIO, CTO, Enterprise Architect, and Chief Digital Officer audiences at large global enterprises.
• Background contributing to thought leadership, industry events, and customer technology briefings.

Benefits and work setup

• Remote-first working model with multiple in-person hubs across three continents and periodic global company gatherings.
• Equity grants (RSUs or stock options) tied to role, seniority, and location, plus a company performance bonus.
• Annual professional development budget, internal people development workshops, leadership programs, and access to communication coaching.
• Well-being support including an Employee Assistance Program, meditation and sleep app subscription, additional quarterly time-off days, and up to 26 weeks of paid parental leave for primary caregivers.