Principal Solutions Architect

Iron Mountain; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Iron Mountain seeks a Principal Solutions Architect to drive solution development and pre-sales activities. This role requires strong technical skills, experience in solution management, and the ability to develop customer relationships. You'll work closely with sales teams to create innovative solutions that align with customer needs and revenue goals.

Qualifications

• 3-5 years of Technical and Pre-Sales experience required.
• Knowledge of Electronic Content Management solutions is preferred.
• Experience in Records Management solutions is a plus.

Responsibilities

• Responsible for solution development, demonstration, and technical support during the pre-sales process.
• Assist in achieving revenue growth by participating in large RFPs and developing profitable solutions.
• Collaborate with sales teams to ensure seamless integration of DS solutions.

Skills

Technical knowledge

Pre-Sales experience

Customer Centric

Analytical skills

Problem solving

Education

Bachelor’s Degree in Business or Technical field

Tools

CRM

OnBase

Microsoft Word

PowerPoint

Excel

Outlook

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Principal Solutions Architect

The Principal Solution Architect is responsible for solution development, demonstration, detailed discovery, and technical in the Pre-Sales activities of the Digital Solutions (DS) sales process.The Digital Solutions - Solution Architect is responsible for the Technical and Pre-Sales activities to assist in achieving revenue growth within DS operations.

Responsibilities:

• Contributes Technical knowledge and expertise to assist Sales Teams for the DS service line, maintaining a presence with customers, and developing / participating in customized demonstrations, detailed discovery, business process analysis, Technical project management, and development of large RFPs.

• Flawless integration with the Sales and Marketing team by developing and demonstrating profitable DS solutions.

• Responsible for the assisting in the Technical and Pre- Sales activities in the DS sales process to help achieve revenue growth.

• Develops solutions for the configuration and pricing of profitable DS proposals and contracts.

• Provide Technical subject matter expertise to help close DS opportunities

• Interacts with external vendors to develop and leverage relationships to build creative solutions and improve service delivery capabilities.

• Partners with Iron Mountain internal Global DS Sales and Delivery resources to develop and leverage best practices and capabilities

• Maintains consistent, timely, and high quality management reporting requirements as outlined by the DS Technical and Pre-Sales Manager
  

Key Skills, Requirements and Competencies:

• Bachelor’s Degree – Business / Technical preferred

• 3-5 years of Technical and Pre-Sales experience

• Knowledge of Electronic Content Management solutions (preferably OnBase)

• Prefer pre-sales experience in service or outsourcing industry

• CRM usage and computer proficiency a benefit

• Ability to travel (locally/regionally) at least 50%+

• Preferred: Strong knowledge of the eDM, ECM, and BPM market sectors

• Ability to work with technology and sales partners

• Ability to interact with customer prospects to developing rapport and strong relationships with the customer decision makers

• Extensive successful Technical and Pre-Sales experience. Proven track record of assisting sales force to substantially growing revenue.

• Experience in crafting, demonstrating, pricing, and knowledge of delivery of Digital Solutions Management Solutions (preferably OnBase by Hyland Software).

• Experience in detailed discovery and business process analysis

• Ability to organize and manage multiple priorities

• Customer Centric

• Experience in developing, pricing, and demonstrating scanning, OCR, ICR, and Document Management ECM solutions

• Experience in developing and demonstrating IGDS Service offerings

• Experience in Records Management and Compliance solutions preferred

• Strong written and verbal communications skills with the ability to clearly express a business solution

• Strong problem solving abilities with the ability to clearly understand a client’s business problems and create and demonstrate solutions to those problems.

• Strong impact and Influence skills

• Analytical and financial fluency

• Presentations and verbal communications to diverse groups

• Word, Power Point, Excel & Outlook proficiency

Category: Sales