Principal Solution Consultant

Docusign; United States; Remote; USD 160,000 - 255,000; Full time

Job summary

An established industry player is seeking a Principal Solution Consultant to drive innovative solutions in the realm of enterprise software. This role is pivotal in collaborating with the sales team to uncover customer challenges and deliver tailored demonstrations that showcase the transformative power of the company's platform. With a focus on building technical credibility and fostering strong relationships, you will play a crucial role in enhancing the customer experience and driving business growth. If you have a passion for technology and a knack for problem-solving, this opportunity is your chance to make a significant impact.

Benefits

Paid Time Off

Paid Parental Leave

Full Health Benefits

Retirement Plans

Learning and Development

Compassionate Care Leave

Restricted Stock Units (RSUs)

Qualifications

• 12+ years in technical pre-sales for enterprise software.
• Experience with workflow diagrams, proposals, and RFPs.

Responsibilities

• Collaborate with sales to secure new business.
• Document complex business challenges and processes.

Skills

Technical Pre-Sales

Enterprise Software Sales

Software Demonstrations

Business Process Documentation

Communication Skills

Workflow Diagrams

REST APIs

SOAP APIs

HTML/XML

Electronic Signature Concepts

Education

BS/BA Degree

Tools

ERP Systems

CRM Systems

ECM Systems

Job description

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Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do
The Principal Solution Consultant partners with the Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the Principal SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign offering.

This position is an individual contributor role reporting to the Sr. Manager, Solution Architect.

Responsibilities

• Collaborate with the Enterprise field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within enterprise organizations
• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world class buying experience
• Demo and sell based on value selling methodologies defined by the company

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

• 12+ years of prior experience in a technical Pre-Sales role selling enterprise level software
• BS/BA degree or equivalent in relevant work experience

Preferred

• 12+ years of prior Pre-Sales experience within a mid-market or enterprise-level SaaS offering, ideally cloud based
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise-class software systems like ERP, CRM and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs and REST APIs
• Familiarity with web-based solutions, website development, HTML, XML and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

• California: $165,000.00 - $254,925.00 base salary
• Illinois and Colorado: $160,900.00 - $233,350.00 base salary
• Washington, New Jersey and New York (including NYC metro area): $160,900.00 - $239,250.00 base salary
• Washington DC: $165,000.00 - $239,250.00 base salary

This Role Is Also Eligible For The Following

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.