Principal Solution Architect, ITSM

ServiceNow; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a principal-level IT service management solution architect within our customer outcomes consulting function. The role focuses on ITSM solution architecture at a high level, shaping implementations for complex environments.

The position offers flexible remote work within the United States, with location notes indicating Dallas, TX and California-related remote scope variations.

Job description

Role overview

The available listing identifies a principal level solution architect position focused on IT service management within a customer outcomes consulting function. The supplied description contains no duties, qualifications, or project details, so the role’s specific scope cannot be described further.

Requirements

• The listing identifies the work area as IT service management solution architecture.


• The role is classified at principal level.

Benefits and work setup

The listing describes a regular, professional position with a flexible or remote work arrangement in the United States. The location fields are inconsistent, listing Dallas, Texas as the ATS location and remote work tied to California elsewhere.