Principal Software Engineer / AI Solution Consultant (Armis)

ServiceNow; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

ServiceNow in the New York metro area is seeking a senior/principal software engineer who also serves as an AI solution consultant within the Armis engineering workstream in Infrastructure and Operations. This role offers remote or flexible work as a regular, full-time professional hire.

You will lead cross-team design and architectural guidance, translating AI capabilities into practical outcomes for internal and customer-facing use cases.

Qualifications

• Significant experience as a senior or principal software engineer on production systems.
• Experience consulting on AI solutions and communicating technical concepts to varied audiences.
• Background aligned with infrastructure, operations, or platform engineering environments.
• Eligibility to work in the United States on a regular, full-time basis.

Responsibilities

• Lead principal-level software engineering work within the Armis-related engineering effort under Infrastructure and Operations.
• Operate as an AI solution consultant, helping translate AI capabilities into practical outcomes for internal or customer-facing use cases.
• Partner across engineering teams to design, build, and refine solutions tied to the Armis workstream.
• Provide technical direction and architectural guidance on initiatives at the intersection of infrastructure software and AI.

Skills

Senior software engineer

Principal software engineer

AI solution consulting

Job description

Role overview

This is a senior, principal-level position that combines hands-on software engineering with AI solution consulting responsibilities, working on the Armis engineering workstream within an Infrastructure and Operations organization. The role is offered on a remote or flexible basis, with a primary location tied to the New York metro area, and is classified as a regular, full-time professional hire.

Responsibilities

• Lead and contribute to principal-level software engineering work within the Armis-related engineering effort under Infrastructure and Operations.
• Operate as an AI solution consultant, helping translate AI capabilities into practical outcomes for internal or customer-facing use cases.
• Partner across engineering teams to design, build, and refine solutions tied to the Armis workstream.
• Provide technical direction and architectural guidance on initiatives that sit at the intersection of infrastructure software and AI.

Requirements

• Significant experience as a senior or principal software engineer working on production systems.
• Demonstrated ability to consult on AI solutions and communicate technical concepts to varied audiences.
• Background aligned with infrastructure, operations, or platform engineering environments.
• Eligibility to work in the United States on a regular, full-time basis.

Benefits and work setup

• Remote or flexible work persona, anchored to the New York metro region.
• Regular full-time professional employment within an Engineering, Infrastructure and Operations organization.