Principal Software Engineer Agents for Good

Blackbaud

Charleston (SC)

Hybrid

USD 134,000 - 174,000

Full time

10 hours ago

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Benefits offered by this job

Medical Insurance

Remote Work

Wellness Program

401(k) Match

Flexible PTO

Parental Leave

Donations for Doers

Pet Insurance / Identity Protection

Tuition Reimbursement

Job summary

Blackbaud seeks a Principal Software Engineer to lead design and implementation of agentic AI products and the teammate frameworks used to build new agents on the Agents for Good team. You will shape architecture for agent features, guide AI-native development practices, and mentor engineers to deliver social impact through responsible AI technologies.

The role emphasizes hands-on engineering, cross-functional collaboration, and continuous delivery of high-quality AI-enabled solutions for social

Qualifications

8+ years of software engineering experience with leadership in AI-related projects.
Deep understanding of .NET Core, C#, and modern web technologies.
Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML.
Proven success building and deploying Generative AI and/or agentic features.
Experience with prompt engineering, agent orchestration, and optimizing LLM behavior.
Hands-on experience with AI-native development processes, including Claude Code.
Familiarity with SQL Server, Cosmos DB, and RESTful API development.
Experience with cloud-based AI infrastructure (Azure, AWS, GCP).
Strong grasp of Agile methodology and continuous delivery practices.

Responsibilities

Implement complex software systems integrating Generative AI and agentic capabilities.
Design, build, and maintain scalable code for AI agents and shared frameworks.
Lead cross-functional collaboration on technical solutioning and project delivery.
Ensure performance, reliability, and security of AI-enabled features.
Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows.
Champion AI-native development practices across the PDLC from Specify to Release using Claude Code.
Collaborate with product and UX teams to deliver accessible, user-friendly experiences.
Serve as SME for LLM and agent deployment, operation, and monitoring.
Mentor and support growth of other engineers.
Maintain high quality development standards and practices.
Contribute to evolution of Blackbaud's AI and agent platform strategy.

Skills

AI leadership

.NET Core

Angular

JavaScript/TypeScript

RESTful API

Cloud infrastructure

Agile

Prompt engineering

LLM/agent orchestration

Tools

Claude Code

Azure

AWS

GCP

Cosmos DB

Job description

About The Role

We're looking for a Principal Software Engineer to help lead the design and implementation of Blackbaud's agentic AI products, and the frameworks other teams use to build new agents as part of our Agents for Good team. This is a hands-on, high-impact technical role where you'll shape the architecture of agent features, mentor engineers, and guide the adoption of AI-native development practices that power innovation for social good.

About The Role

What You'll Be Doing

Implement complex software systems integrating Generative AI and agentic capabilities
Design, build, and maintain efficient, scalable code for Blackbaud's AI agents and the shared frameworks used to build new agents
Lead cross-functional collaboration on technical solutioning and project delivery
Ensure performance, reliability, and security of AI-enabled and agentic features
Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows
Champion AI-native development practices across Blackbaud's AI-native PDLC, from Specify to Release using tools like Claude Code, and help establish them as a team standard
Collaborate with product and UX teams to deliver accessible, user-friendly experiences
Serve as a subject matter expert for LLM and agent deployment, operation, and monitoring
Actively mentor and support the growth of other engineers
Maintain high quality development standards and practices
Contribute to the evolution of Blackbaud's AI and agent platform strategy

What We'll Want You To Have

8+ years of experience in software engineering, including leadership in AI-related projects
Deep understanding of .NET Core, C#, and modern web technologies
Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML
Proven success building and deploying Generative AI and/or agentic features
Experience with prompt engineering, agent orchestration, and optimizing LLM behavior
Hands-on experience with AI-native development processes, including AI coding assistants such as Claude Code, applied across Blackbaud's AI-native PDLC from Specify to Release
Familiarity with SQL Server, Cosmos DB, and RESTful API development
Experience with cloud-based AI infrastructure (Azure, AWS, GCP)
Strong grasp of Agile methodology and continuous delivery practices
Excellent communication and collaboration skills

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Blackbaud powers social impact through purpose-driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include