Principal/Senior Product Manager, Payment

OKX; San Jose (CA); On-site; USD 214,666 - 321,999; Full time

Benefits offered by this job

Wellness and meal allowances

Healthcare coverage

Job summary

OKX in San Jose, California is seeking a Product Manager to own the payments product strategy and end-to-end delivery across ACH, Cards, Wire, SEPA, FAST, PIX, and more. You will define roadmaps, collaborate with design, data, engineering, risk, compliance, marketing and finance to ensure successful integrations with local and international providers.

You should have product management experience in payments, strong analytical and leadership skills, and the ability to translate strategy into

Qualifications

• Experience in payments clearing, settlement and fiat custody.
• Ability to translate strategy into actionable product plans.
• Strong written and verbal communication skills.

Responsibilities

• Own the payment products (ACH, Cards, Wire, SEPA, FAST, PIX) end-to-end.
• Define roadmaps/backlogs and drive features to hit KPIs.
• Coordinate with design, data, engineering, and legal teams for releases.
• Monitor product data metrics and optimize the user experience.

Skills

Payments product management

Roadmap & backlog

Cross-functional leadership

KPI tracking

Payment systems design

Education

Bachelor's degree in Computer Science or Engineering

Tools

Analytics tools

Job description

San Jose, California, United States

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes. Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.

What You’ll Be Doing

• Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!
• Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs
• Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life
• You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users
• Manage your product dashboard by tracking all your product data metrics
• Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience
• Ensure that there are effective internal tools in place for any new product launch

What We Look For In You

• Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody
• Visionary for trending and future crypto market needs and payments industry changes
• Product innovator that can achieve business goals with unique product offering and business models
• Previous experience designing and building payments systems and understanding of risk management associated with these payment options
• Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources
• Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
• Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
• Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
• Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations
• Bachelor's degree in Computer Science, Engineering, or a related technical discipline

Nice to Haves

• Past experience working with payments systems or crypto platforms is strongly preferred
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

The salary range for this position is $214,666 to $321,999. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.