Principal SAP CX / C4C Consultant

Confidential Jobs; United States; Remote; USD 130,000 - 200,000; Full time

Job summary

A leading company is seeking an SAP Consultant with experience in SAP CR&B implementation and customer service management. The ideal candidate will have strong client-facing skills and analytical abilities, particularly in data analysis using Excel. This full-time role offers a competitive salary and the opportunity to work remotely.

Qualifications

• Experience in at least 1 end-to-end lifecycle implementation activity.
• Strong analytical skills with advanced Excel-based data analysis.

Responsibilities

• Experience across Electricity, Gas, or Water Utilities industries.
• Key process knowledge in Move in Move out areas.

Skills

SAP CR&B implementation

Client-facing experience

Communication skills

Analytical skills

Job description

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• Experience in SAP CR&B implementation programs with experience of CRM / Customer Service Management modules, SAP C4C
• Experience across Electricity (preferred), or Gas or Water Utilities industries in North America
• Key process and architectural knowledge in Move in Move out areas, fundamental knowledge of other key ISU processes
• Experience in BRF+
• Experience in at least 1 end-to-end lifecycle implementation activity including:
• Requirement gathering
• SAP configuration
• Systems and Integration Testing
• Resolving production issues
• Strong client-facing experience, excellent communication and presentation skills
• Strong analytical skills with the ability to work with advanced Excel-based data analysis of SAP ISU data

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Consulting

Industries

• Information Services, Technology, Information and Media, and IT Services and IT Consulting

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