Principal Salesforce Analyst

Colorado Public Radio; Centennial (CO); Hybrid; USD 86,000 - 114,000; Full time

Benefits offered by this job

Flexible schedule

Career development opportunities

Retirement plan matching

Job summary

Colorado Public Radio (CPR) seeks a Principal Salesforce Analyst to serve as the primary technical expert for CPR’s fundraising systems (Salesforce, Springboard, Pardot). You will supervise three staff members, set priorities, and translate business needs into scalable CRM solutions while enhancing data integrity and security.

You will lead the Salesforce roadmap, architect integrations, and provide performance insights to guide strategic decisions.

Qualifications

• 7+ years of administering, developing, or architecting Salesforce with increasing responsibility.
• Experience guiding and mentoring CRM colleagues with varying levels of expertise.
• Experience designing and maintaining Salesforce integrations with third-party systems (payments/e-commerce).
• Ability to translate business needs into scalable CRM solutions, roadmaps, and governance practices.
• Maintain data integrity, security, and performance in a complex CRM environment.
• Proficient in Salesforce reporting, dashboards, and data analysis to drive decisions.

Responsibilities

• Lead Salesforce architecture and admin for CPR’s fundraising platforms.
• Supervise three staff, set priorities, and foster professional development.
• Administer Salesforce integrations and ensure data integrity and security.
• Translate business needs into scalable CRM solutions and workflows.
• Develop and manage the CRM roadmap, policies, and governance practices.
• Provide data-driven insights to support strategic decisions.

Skills

Salesforce architecture

Salesforce configuration

Automation & integrations

Data security

Leadership & mentoring

CRM reporting & analytics

Education

Bachelor’s degree or higher

Tools

Salesforce

Springboard

Pardot

Job description

Colorado Public Radio (CPR) is seeking a Principal Salesforce Analyst.

About the Position:

The Principal Salesforce Analyst serves as the primary technical expert and architect for CPR’s fundraising systems (Salesforce, Springboard, Pardot), while supervising three staff members who work with each platform. You’ll provide direction, set priorities, support professional development, and help ensure the team has the resources and guidance needed to effectively manage and enhance these platforms. You’ll administer and continuously enhance Salesforce and its integrations, maintaining data integrity, streamlining workflows, and developing scalable automations that improve the user experience and operational efficiency. You’ll translate business needs into system solutions, manage the fundraising systems roadmap, and help establish policies, processes, and practices that strengthen how we use fundraising data. You’ll also use data and performance reporting to generate insights, guide improvements, and support strategic decision-making while serving as a technical resource and mentor to colleagues. The new hire is expected to reside in the greater Denver metro area upon starting - this is not a remote position. However, a hybrid schedule is available that requires a minimum of 3 days in the office each week (Tues - Thurs).

About You:

You’re naturally curious and enjoy digging into the “why” behind a problem, anticipating how organizational changes may affect our systems, and finding thoughtful solutions. You’re a strong listener who can translate the needs of non-technical colleagues into effective solutions while making people feel supported along the way. You bring a high level of attention to detail, particularly when it comes to data integrity, system configuration, and security. You’re a thoughtful, collaborative leader who builds trust, sets clear expectations, coaches and mentors others, and helps team members grow while holding them accountable for their work. You’re diplomatic and adaptable, able to navigate competing priorities, guide others through change, and stay calm when technical challenges or shifting priorities arise.

Minimum Qualifications:

• At least 7 years of experience in administering, developing, or architecting Salesforce, with progressively increasing responsibility. This must include advanced expertise in Salesforce configuration, automation, and system architecture.
• At least 1 year of experience providing technical guidance, coaching, and mentorship to colleagues with varying levels of CRM expertise.
• Experience designing, implementing, maintaining and improving integrations between Salesforce and third-party systems, including payment processing or e-commerce platforms.
• Demonstrated experience translating business needs into scalable CRM solutions, workflows, automations, and process improvements, as well as developing and maintaining CRM technical roadmaps, policies, procedures, and governance practices.
• Experience maintaining data integrity, security, and system performance in a complex CRM environment.
• Experience using Salesforce reporting, dashboards, and data analysis to generate insights and inform operational decisions.

Education Equivalency:

• A fully relatable bachelor’s or master’s degree may replace some (not all) of the required years of experience needed to qualify for the position, but is not required for the role.

Even if you don’t meet every qualification listed, we’re interested in candidates who can bring unique skills, perspectives, and experiences to the role. If you’re excited about this role, but your past experience doesn’t perfectly align with every qualification in the job posting, we encourage you to apply as you may be the right candidate for this or other roles with us.

At Colorado Public Radio, we are committed to building a diverse, inclusive, equitable and authentic workplace.

Colorado Public Radio is proud to offer a comprehensive benefits package that reflects our culture of caring. Our employees have access to: 100 percent employer paid individual health, life, and disability coverage; an outstanding paid family medical leave policy plus paid holidays and a very generous sick, vacation, and personal time off plan; voluntary offerings such as vision and dental; a competitive retirement plan match with no waiting or vesting periods; flexible schedules; engagement and development opportunities; and a casual atmosphere.

Position Information:

Position Type: Full-time

Hiring Range: Grade 20, $85,546 - $113,768

Starting Pay: based on experience

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado.

We highly encourage candidates with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings.

CPR is an equal opportunity employer and welcomes everyone to our team.

If you need reasonable accommodation at any point in the application or interview process, please let us know.