Principal Revenue Security Agent

NJ TRANSIT

Newark (NJ)

On-site

USD 60,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Comprehensive Health Insurance
Flexible Spending Account
Life Insurance
Paid Leave
Tuition Assistance
Pre-Tax Commuter Benefits
Retirement Plans
401(a) Plan
401(k) Plan
457(b) Plan

Job summary

NJ TRANSIT is seeking a Revenue Security professional to administer systems, conduct audits, and investigate security incidents across New Jersey. The role requires lifting up to 50 lbs, travel statewide, and willingness to work flexible hours including weekends.

Ideal candidates have a business administration background with security or audit experience, or relevant NJ TRANSIT fare system familiarity. This is a full-time on-site position with competitive benefits.

Qualifications

  • Baccalaureate Degree in Business Administration or related area and four (4) years of applied security or audit experience, or two (2) years of experience with the NJ TRANSIT fare collection system.
  • Must be able to lift approximately 50 lbs. and travel throughout the state.
  • Must be willing to work a flexible schedule, including weekends, and respond to on-call situations 7 days a week/24 hours a day.

Responsibilities

  • Administers the Security Key Monitor (SKM) system, which controls access to electronic revenue collection equipment at Bus garages and other Bus locations throughout New Jersey from a secured central control center in Maplewood.
  • Performs audits of Bus revenue collection procedures. Performs exact fare revenue transfers. Inspects Bus revenue equipment, such as fare boxes, cash boxes, receivers and bins.
  • Investigates and documents instances of possible tampering of locks, cameras and/or Busrevenue equipment. Investigates unauthorized entry into secured revenue locations. Debriefs local and/or NJ TRANSIT Police if it appears a crime may have been committed. May represent NJ TRANSIT as witness in court.
  • Performs counterfeit bus pass inspections; in coordination with the Police Department, enforces adherence to company policies and procedures pertaining to revenue collection.
  • Controls key conversion programs, and replaces defective keys and cylinders. Safeguards system keys and cylinders inventory on a Zero Error Tolerance basis. Controls the certified destruction of obsolete and mutilated keys and cylinders.
  • Trains new Revenue Security Agents and provides back-up to the Manager Revenue Security in their absence.

Skills

Database knowledge
Word processing
Spreadsheet software
Communication skills
Heavy lifting
Travel statewide
Flexible schedule
On-call

Education

Baccalaureate Degree in Business Administration or related field

Job description

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.

Summary

The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job.

Roles And Responsibilities

The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job.

  • Administers the Security Key Monitor (SKM) system, which controls access to electronic revenue collection equipment at Bus garages and other Bus locations throughout New Jersey from a secured central control center in Maplewood. Installs, controls, inspects and maintains electronic key boxes state-wide. Controls key access; issues and controls PIN numbers to users of keys, and instructs users. Controls and installs key box hardware upgrades. Initiates, designs and implements software enhancements.
  • Performs audits of Bus revenue collection procedures. Performs exact fare revenue transfers. Inspects Bus revenue equipment, such as fare boxes, cash boxes, receivers and bins. Reports and recommends corrective actions to top management. Follows-up to ensure that appropriate security and control measures are put in place.
  • Investigates and documents instances of possible tampering of locks, cameras and/or Busrevenue equipment. Investigates unauthorized entry into secured revenue locations. Debriefs local and/or NJ TRANSIT Police if it appears a crime may have been committed. May represent NJ TRANSIT as witness in court.
  • Performs counterfeit bus pass inspections; in coordination with the Police Department, enforces adherence to company policies and procedures pertaining to revenue collection.
  • Controls key conversion programs, and replaces defective keys and cylinders. Safeguards system keys and cylinders inventory on a Zero Error Tolerance basis. Controls the certified destruction of obsolete and mutilated keys and cylinders.
  • Trains new Revenue Security Agents and provides back-up to the Manager Revenue Security in their absence.
Education, Experience And Qualifications
  • Baccalaureate Degree in Business Administration or related area and four (4) years of applied security or audit experience, or two (2) years of experience with the NJ TRANSIT fare collection system.
Knowledge And Skills
  • Knowledge of database, word processing and spreadsheet applications software, basic electronic equipment and communication skills required.
  • Must be able to lift approximately 50 lbs. and travel throughout the state.
  • Must be willing to work a flexible schedule, including weekends, and respond to on-call situations 7 days a week/24 hours a day.
At NJ Transit, you will enjoy a competitive salary and excellent benefits package:
  • Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
  • Flexible Spending Account
  • Life Insurance
  • Paid Leave
  • Tuition Assistance
  • Pre-Tax Commuter Benefits Plan
  • Retirement Plans
  • 401(a) - Retirement plan with a 6% employer contribution
  • 401(k) - Retirement saving plan with up to an 3% company match
  • 457(b) - Deferred Savings Plan
NJ TRANSIT is an Equal Opportunity Employer
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