Principal Product Solutions Manager

Green Dot Corporation; Los Angeles, San Francisco (CA, CA); Hybrid; USD 139,000 - 208,000; Full time

Job summary

Green Dot Corporation seeks a Principal Product Solutions Manager to lead intake, discovery, and solutioning for partner payments, shaping strategy and ensuring readiness before execution. You will work across Product, Engineering, Compliance/Risk, Operations, and Business teams to drive aligned outcomes and readiness for prioritization.

You will define requirements, KPIs, and roadmaps, collaborating with stakeholders to ensure customer, partner, and business alignment across the Payments

Qualifications

• 10+ years of end-to-end product lifecycle experience.
• Experience owning product strategy and delivery for technical platforms.
• Ability to translate business needs into structured requirements.
• Experience coordinating cross-functional teams (Product, Engineering, Ops, Compliance/Risk).
• Strong analytical, organizational, and communication skills.
• Ability to influence senior leadership on complex, ambiguous problems.

Responsibilities

• Ensure readiness and completeness of intake, discovery, and pre-commit stages.
• Coordinate across Product, Engineering, Compliance/Risk, Operations, and Business teams.
• Translate inputs into actionable, prioritized requirements.
• Partner with Engineering to validate feasibility early and reduce rework.
• Define product strategy for Payments Platform and KPIs.

Skills

Product strategy

Requirements definition

Cross-functional collaboration

Communication

Influence senior leadership

Job description

We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.

Location Requirement

This position is open only to candidates who can work in one of the following approved locations: Los Angeles, CA (West LA); San Francisco, CA (SoMa); San Diego, CA; or Tampa, FL (Westshore District)

Job Description

Principal Product Manager

Job Summary

The Principal Product Solutions Manager leads the intake, discovery, and solutioning of Green Dot’s partner payments products and services, while driving broader product strategy and lifecycle execution for the Payments Platform. This role plays a critical part in ensuring work is fully defined, technically feasible, and operationally ready before entering Product execution and delivery. It focuses on the front end of the product lifecycle (Intake through Discovery and Pre-Commit readiness), improving the quality, consistency, and completeness of inputs that drive successful delivery. In addition, this role partners closely with Product leadership to shape and define product strategy, set requirements, and ensure alignment to customer, partner, and business objectives across the product lifecycle. The Product Solutions Lead partners cross-functionally across Product, Engineering, Operations, Compliance/Risk, and Business stakeholders to coordinate early-stage shaping activities, validate dependencies and risks, and ensure readiness for Product prioritization and commitment. The Principal Product Solutions Manager is accountable for ensuring that work entering Product planning is complete, connected, actionable, and aligned to overall product strategy.

Key Responsibilities

• Lifecycle Readiness & Input Completeness
  • Own readiness and completeness of work across Intake, Discovery, and Pre-Commit stages
  • Ensure all required inputs are defined, connected, and consistent before Product Delivery engagement
  • Validate that work meets the criteria for “ready for Product” including:
    • Clear requirements
    • Defined dependencies and risks
    • Technical feasibility
    • Sufficient business context for prioritization
• Intake & Discovery Coordination
  • Drive continuity across early lifecycle milestones including:
    • Intake questionnaire completion and classification
    • Customer and regulatory impact identification
    • High-level requirements definition and shaping
    • Initial sizing and feasibility assessment
    • Preliminary business case development
    • Coordinate across Product, Engineering, Compliance/Risk, Operations, and Business teams to ensure inputs are complete and aligned
• Technical Translation & Feasibility Validation
  • Partner with Engineering to validate feasibility early and reduce rework downstream
  • Structure inputs to enable targeted, efficient engineering engagement
  • Ensure dependencies, constraints, and risks are identified and documented before commitment
• Cross-Functional Coordination
  • Serve as the central coordinator across:
    • Product (requirements shaping and prioritization readiness)
    • Engineering (feasibility, sizing, dependencies)
    • Compliance/Risk and Operations (impact and operational readiness)
    • Business stakeholders (context and value articulation)
  • Ensure clear ownership and accountability at each lifecycle milestone and handoff
• Product Enablement
  • Reduce Product Delivery teams’ upstream workload by owning early shaping and readiness activities
  • Provide Product Delivery teams with “commit-ready” inputs to support prioritization and sequencing
  • Maintain continuity of context through early delivery as needed
• Product Management & Strategy
  • Define and drive the product strategy for the Payments Platform, ensuring alignment to customer needs, partner requirements, and business objectives
  • Define, refine, and prioritize business and technical requirements in partnership with Product Managers, Engineering, and stakeholders
  • Drive product roadmap development by identifying and prioritizing opportunities to improve capability, performance, scalability, and resiliency
  • Partner with stakeholders to define product objectives for new features and enhancements, leveraging customer insights, partner feedback, and market trends
  • Define and document customer journeys, user experience considerations, operational workflows, and risk controls
  • Own the definition and tracking of product success metrics and KPIs to measure feature and product performance
  • Serve as the subject matter expert for payments capabilities, including APIs, business rules, and associated risk/compliance requirements
  • Support issue triage and resolution by ensuring clear ownership, requirements clarity, and alignment across teams
  • Ensure adherence to IT governance standards, processes, and approved tools throughout the product lifecycle

Required Qualifications

• 10+ years of experience working across the product development lifecycle in a product, technical, or program capacity
• Experience owning product strategy, requirements definition, and delivery for technical products or platforms
• Strong ability to translate business needs into structured technical and product requirements
• Experience coordinating cross-functional teams (Product, Engineering, Operations, Compliance/Risk)
• Proficiency in requirements definition, feasibility analysis, and dependency mapping
• Strong analytical, organizational, and communication skills
• Demonstrated ability to influence senior leadership and drive alignment on complex, ambiguous problems spanning multiple teams
• Sufficient technical acumen to engage in architecture and design discussions with engineering teams

Preferred Qualifications

• Experience working in fintech, payments, or regulated environments
• Prior experience working on partner platforms or embedded finance products
• Working knowledge of consumer or B2B fintech products and services
• Familiarity with API-based architectures and microservices
• Experience with payments ecosystems (ACH, debit rails, real-time payments preferred)

Key Competencies

• Structured thinking and problem decomposition
• Cross-functional influence without direct authority
• Mentors product practitioners and raises the standard of product craft across the organization
• Mentors and raises the bar for less experienced product practitioners
• Ability to balance strategic thinking with execution detail
• Detail orientation with an ability to connect end-to-end workflows
• Strong communication and alignment across technical and non-technical teams
• Bias toward completeness, clarity, and execution readiness

Ability to work in the U.S. without sponsorshipAbility to meet the location requirement outlined above

Position Type

Regular PAY RANGE

The targeted base salary for this position is $138,800 to $208,100 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

We’re Here to Support You—Accommodations Upon Request

Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential.

Work Authorization Requirement

At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.

Important Notice on Application Accuracy

We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

Green Dot Corporation

Green Dot Corporation (NYSE: GDOT) is a financial technology and registered bank holding company committed to transforming the way people and businesses manage and move money, and making financial wellbeing and empowerment more accessible for all. Our proprietary technology enables faster, more efficient electronic payments and money management, powering intuitive and seamless ways for people to spend, send, control and save their money. Through our retail and direct bank, we offer a broad set of financial products to consumers and businesses including debit, prepaid, checking, credit and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Our Banking as a Service (“BaaS”) platform enables a growing list of America's most prominent consumer and technology companies to design and deploy their own customized banking and money movement solutions for customers and partners in the US and internationally. Founded in 1999 and headquartered in Provo, UT, our company has served more than 33 million customers directly, and now operates primarily as a “branchless bank” with more than 90,000 retail distribution locations nationwide. Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC.

What We Do

We build simple, seamless and secure financial tools for our customers and powerful solutions that fuel engagement, trust and value for partners.

Our Mission

We give you the power to bank seamlessly, affordably and with confidence.

Our Purpose

Access should not be a privilege, and we envision a world where modern banking and money management are at everyone’s fingertips—where banking enhances the flow of life.

Our Values

Stewardship, Trust, Action, High Performance, and Teamwork.