Principal Product Manager Tax Compliance

eBay; United States; Remote; USD 124,000 - 209,000; Full time

Job summary

A leading company in global commerce is searching for a Principal Product Manager to drive product strategies within the TCGplayer division. The role demands extensive experience, focusing on enhancing customer value and achieving business impact in a fast-paced environment. Join with your solid background in product management to shape how collectible communities interact and thrive.

Qualifications

• Solid understanding of U.S. tax requirements for online sellers.
• Experience building internal tooling and external facing experiences.
• Proven track record to simplify complex workflows.

Responsibilities

• Evaluate and document portfolio-level customer needs and value propositions.
• Partner with portfolio leads to define business and financial modeling processes.
• Foster cross-team collaboration and proactive communication.

Skills

Collaboration

Quantitative reasoning

Customer focus

Education

10+ years of product management experience

Experience in fintech, marketplace or compliance driven environments

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Who We Are

TCGplayer, now a part of eBay, connects hobbyists and hobby businesses: we relentlessly pursue customer-focused innovations to provide the most compelling destination and tools for collectible card game enthusiasts and professional sellers. We’re dedicated to serving the global collectible community – millions of buyers and tens of thousands of retailers – representing a $25B hobby market.

As Principal Product Manager, you will use your past experience and success to act as a thought leader and driving force for one of TCGplayer’s critical product portfolios, intersecting customer needs with our business goals and aligning cross-departmental teams to deliver valuable results every day. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, implement, and evaluate initiatives that enhance our customers’ lives.

If you like delighting B2B customers across the collectibles community and can clearly and persuasively articulate “Why” something must get done, this is the job for you.

Impact You Will Make Here

Your insight, effort, and experience will contribute across 3 areas of responsibility:

• Customer value : Evaluate, document, and socialize portfolio-level customer needs, value propositions, and user journeys; weight and prioritize competing user needs / values; define user stories, epics, experiential goals, and behavioral success requirements; integrate program-level roadmaps into a coherent, customer-focused portfolio and clearly communicate the “why” behind it.
  

• Business impact : Partner with Group Product Manager and portfolio leads to define portfolio ROI and business and financial modeling processes; monitor portfolio performance, anticipating and addressing business impacts; lead evaluations, decisions, and modifications on pricing models and sources of revenue; socialize plans, progress, and outcomes at every level of the business.
  

• Coordinated execution : Foster an environment where cross-team collaboration and proactive communication is second nature, working closely with technical, design, and business teammates to elicit solutions that meet our customers’ needs, business goals, and internal team requirements; establish a transparent change management process, ruthlessly prioritizing to balance customer needs with operational constraints.
  

What You Bring to the Team

Your past experience should include accountability for program- and portfolio-level strategy and successful execution:

• Solid understanding of U.S. tax requirements for online sellers (e.g., 1099-K, W-9, W-8BEN) and familiarity with international tax regimes (e.g. VAT, GST, DAC7)

• 10+ years of product management experience, ideally in fintech, marketplace or compliance driven environments.

• Experience building internal tooling and external facing experiences with regulatory constraints.

• Exceptional collaboration skills with legal, finance, engineering, and operations collaborators.

• Proven track record to simplify complex workflows and build products that balance compliance and usability.

• Excellent written and verbal communication skills, especially when explaining regulatory topics to non-technical audiences.

• Experience with third-party tax compliance vendors or systems (e.g., Sovos, TaxJar, Avalara) is a plus.

• Demonstrated success in evaluating, integrating, and launching new external services or third-party platforms into existing systems.

• Mastery of product management and development methodologies, including Agile and modern customer- and design-centric practices, including the ability to establish standards and conventions for informed decisions, dependency management, and portfolio delivery.

• Proficiency with quantitative reasoning and modeling, including metric-informed decisioning, portfolio pricing and revenue models, and designing project- to portfolio-level operating metrics and KPIs.

• A steadfast focus on small business customers and solving their needs, with experience deriving objectives from customer insights; strongly motivated to regularly, directly interact with customers, and when appropriate.

• A self-directed practitioner, able to achieve results while proactively seeking out discussion and feedback from leadership, peers, and other team members on major deliverables, portfolio planning, and team processes.

• Strong technical comprehension and/or hands-on experience in software development and hardware development; comfort with infrastructure and internal systems considerations for successful product development programs.

Preferred Qualifications

• Experience in a hobby, gaming, and/or collectibles community

• Experience with a global expansion in a marketplace or platform business.

• Familiarity with KYC/AML processes.

• Product Owner, Product Manager, or Scrum Master certification

Benefits section (This is inserted automatically)

Benefits are a crucial part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$X - $X

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail] . We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement .

Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.

The base pay range for this position is expected in the range below:

$124,000 - $208,300

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us [e-mail] . We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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