Principal Product Manager, Strategic Accounts

WebHosting; United States; Remote; USD 200,000 - 230,000; Full time

Benefits offered by this job

Insurance premiums for employees

401(k) plan with company match

Professional development reimbursement

Holidays + PTO accrual

Anniversary benefits & sabbatical

Remote office stipend

Internet reimbursement

Gym membership reimbursement

Wellable subscription

Job summary

Vultr is seeking a Principal Product Manager for strategic accounts to lead engagement with our largest AI infrastructure customers. You will translate complex customer needs into prioritized product work, guiding cross-functional teams through discovery, design, and deployment for GPU compute, storage, and orchestration at scale.

You will partner with engineering, networking, and operations to ensure production readiness and scalable offerings, driving success with top strategic customers and

Qualifications

• Proven experience leading product engagement with strategic customers.
• Strong understanding of AI infrastructure requirements across compute, storage, and networks.
• Ability to translate customer needs into actionable product plans.

Responsibilities

• Lead product engagement for Vultr's strategic AI infrastructure customers.
• Define customer requirements for AI use cases (training, inference, GPU clusters, bare metal).
• Collaborate with engineering and ops to deliver customer-ready solutions.
• Translate requirements into clear product specs and priorities.
• Align product roadmap with customer needs and architectural decisions.
• Work with teams to ensure deployment readiness and delivery execution.
• Define requirements across GPU/CPU/memory and orchestration layers like Kubernetes/Slurm.
• Support capacity planning and performance expectations in customer discussions.
• Help scale capabilities into repeatable AI infrastructure offerings.

Skills

Customer-facing leadership

GPU compute

Storage

Networking

Orchestration

AI workloads

Tools

Kubernetes

Slurm

Job description

Principal Product Manager, Strategic Accounts

Job Description

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Join Vultr

Vultr’s strategic customers often have unique and complex requirements across infrastructure architecture, performance, requiring close product engagement from discovery through production readiness.Vultr is seeking a Principal Product Manager to lead product engagement with our largest and most strategic customers. This role will work directly with customer and cross-functional teams to understand complex AI infrastructure requirements, define solutions, and drive execution from early discovery through deployment and production readiness.

The ideal candidate combines strong customer-facing product leadership with deep technical knowledge across GPU compute, storage, networking, cluster orchestration, and large-scale AI workload infrastructure. They will act as a trusted product partner in Vultr’s most important AI infrastructure engagements, translating customer requirements into clear product priorities, technical specifications, and executable engineering plans.

Key Responsibilities

• Lead product engagement and requirements discovery for Vultr’s most strategic AI infrastructure customers
• Own the discovery and definition of customer requirements for AI infrastructure use cases, including training, inference, GPU clusters, bare metal, managed orchestration, networking, and storage
• Work directly with strategic customers to understand their technical needs, deployment timelines, workload patterns, and success criteria
• Translate customer requirements into clear product requirements, technical specifications, and engineering priorities
• Partner closely with engineering, infrastructure, networking, storage, and operations teams to deliver customer-ready solutions
• Drive alignment across customer needs, product roadmap, architecture decisions, and delivery execution
• Understand and define requirements across GPU compute, CPU, memory, local and shared storage, high-performance networking, cluster topology, and orchestration layers such as Kubernetes and Slurm
• Support customer conversations around infrastructure design, capacity planning, performance expectations, operational readiness, and acceptance criteria
• Help define product capabilities that can scale beyond a single customer into repeatable AI infrastructure offerings

Compensation

$200,000 - $230,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.