Principal Product Manager, Law Enforcement UX

BusPatrol America LLC; Austin (TX); Hybrid; USD 170,000 - 210,000; Full time

Job summary

BusPatrol America LLC is seeking a Principal Product Manager, Law Enforcement Experience, to own the end‑to‑end workflow for reviewed evidence and defensible decisions. You will partner across Product, Design, Engineering, Legal, and Operations to architect a high‑trust decision platform for law enforcement partners in North America.

The role emphasizes building scalable, auditable processes, reducing cognitive load, and increasing speed and accuracy in a high‑volume environment, while

Qualifications

• 8+ years in product management owning end‑to‑end domains.
• Deep experience designing workflow and review tooling for high‑stakes decisions.
• Strong point of view on human‑in‑the‑loop and decision‑UX design.
• Excellent written communication and cross‑functional leadership.

Responsibilities

• Own the Review & Approval Experience end‑to‑end.
• Map reviewer journey and remove friction.
• Define evidence package contents for confident decisions.
• Design for speed and high‑volume reviews.
• Build auditability and feedback loops into the system.
• Lead across the organization with stakeholders.

Skills

Product strategy

Workflow design

Decision UX

Stakeholder influence

Data-driven

AI tools

Communication

Tools

AI tools (Claude/ChatGPT)

Job description

BusPatrol America LLC is seeking a Principal Product Manager, Law Enforcement Experience, to own the end‑to‑end workflow for reviewed evidence and defensible decisions. You will partner across Product, Design, Engineering, Legal, and Operations to architect a high‑trust decision platform for law enforcement partners in North America.

The role emphasizes building scalable, auditable processes, reducing cognitive load, and increasing speed and accuracy in a high‑volume environment, while