Principal Product Manager (Health Data Platform)

Pointclickcare; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs andResources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

Job summary

PointClickCare in the United States is seeking a seasoned product leader to define and drive the long‑term health data platform strategy, coordinating data ingestion, governance, and analytics across clinical and operational use cases.

You will partner with data scientists, clinicians, and engineering to shape AI pipelines, data models, and scalable architectures, ensuring regulatory alignment and high data quality to improve care outcomes.

Qualifications

• 12‑15+ years of product management experience with health data platforms or clinical data systems.
• 3+ years of experience with data pipelines for AI use and data science.
• Experience with Health Plans, EHRs, and Long Term Post‑Acute providers is preferred.
• Deep understanding of healthcare data formats, ontologies, and regulatory contexts.
• Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems.
• Experience with data governance, data catalogs, and stewardship.
• Experience with clinical teams and healthcare workflows.
• Systems thinker connecting clinical data, platform architecture and AI needs.
• Excellent communicator simplifying complex concepts for diverse audiences.
• Autonomous leader driving multi‑team initiatives.

Responsibilities

• Define and drive the long‑term strategy for a unified health data platform supporting clinical, operational, and product use cases.
• Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, APIs).
• Lead platform initiatives that improve data completeness, lineage, governance, and quality.
• Partner with product teams to define data models and canonical representations to support downstream applications, including AI/ML pipelines.
• Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute.
• Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack.
• Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with healthcare needs and regulatory expectations.
• Facilitate cross‑team decision making, balancing accuracy, feasibility, security, and cost.

Skills

PM Experience

Health data platforms

AI data pipelines

Data governance

Stakeholder collaboration

Regulatory awareness

Cloud architectures

APIs

Data quality

Cross-team leadership

Education

Technical degree preferred

Tools

MCP servers with agents

Job description

Travel to Office expectations

For Remote Roles: If this role is remote, there will be in‑office events that require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not be limited to, onboarding, team events, semi‑annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not be limited to, weekly, bi‑weekly, or monthly events in the office with your specific team. This is a requirement for this role.

Responsibilities

• Define and drive the long‑term strategy for a unified health data platform supporting clinical, operational, and product use cases.
• Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, third‑party APIs).
• Lead platform initiatives that improve data completeness, lineage, governance, and quality.
• Partner with product teams to enable them to define data models and canonical representations to support downstream applications, including AI/ML pipelines.
• Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute.
• Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack.
• Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with real‑world healthcare needs and regulatory expectations.
• Facilitate cross‑team decision making, often balancing accuracy, technical feasibility, security, and cost.

Qualifications

• 12‑15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems.
• 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents.
• Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post‑Acute providers is preferred.
• Deep understanding of healthcare data formats, ontologies, and regulatory contexts.
• Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems.
• Experience working with data governance, data catalogs, and stewardship.
• Experience working with clinical teams and navigating healthcare workflows.
• Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields).
• Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs.
• Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences.
• Highly autonomous leader comfortable driving multi‑team initiatives without direct authority.
• Obsessively focused on data quality, reliability, integrity, and end‑to‑end lineage.
• Passionate about improving care outcomes, patient experience, and clinician efficiency through high quality health data infrastructure.

Benefits & Perks

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

Equal Employment Opportunity

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations.