Principal Product Manager - AI Models

Embedded Shishya; United States; Remote; USD 170,000 - 189,000; Full time

Job summary

PointClickCare seeks a Principal Product Manager for AI Models to define roadmaps and drive execution across the AI platform. You will advocate Responsible AI, align with healthcare regulations, and lead cross-functional teams to deliver transformative AI solutions in healthcare.

You bring 10+ years in product management and a strong track record of building scalable AI-enabled products with measurable ROI. Collaboration with executives and customers is essential for success.

Qualifications

• 10+ years in product management.
• Master's degree or higher in business, computer science, or healthcare‑related field.
• Proven ability influencing stakeholders and driving business results.
• Strong strategic, analytical and communication skills with design thinking.
• Experience in health tech SaaS is a plus.

Responsibilities

• Understand needs of users and patients for AI models in the broader AI platform.
• Define product strategy and multi-year roadmap to achieve outcomes and wallet share.
• Contribute to AI Platform roadmap enabling providers to deliver care and collaborating with cross-functional teams.
• Ensure adoption and support for product launches and releases.
• Inspire and motivate cross-functional teams.

Skills

Product management

Stakeholder influence

Agile & Design Thinking

Strategic thinking

Communication skills

Healthcare domain knowledge

Education

Master's degree or higher in business/CS/healthcare

Job description

Job Title: Principal Product Manager - AI Models

Location: USA – Remote

Travel to Office expectations: For Remote Roles: there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

Position Summary

As a Principal Product Manager at PointClickCare, you contribute to PointClickCare’s vision and strategy for operationalizing AI Models, define roadmaps for AI Models in the broader AI platform, and drive execution to ensure overall success with AI Models across the entire product portfolio. To succeed in this role, you draw upon your extensive knowledge and experience of AI in health care applying your experience with AI development, use in products, and adapting based on customer feedback. You are a strong advocate for Responsible AI and are knowledgeable about applicable healthcare regulations. You have a track record of building sophisticated and transformative solutions - from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value and ROI. You are energized by evangelizing your strategy and roadmap to executive stakeholders and externally with customers as needed.

Key Responsibilities

• Understand and represent the needs of current and future users and residents and patients for AI models, delivered in a broader AI platform.
• Understand company objectives and create and drive your product strategy and multi-year roadmap to achieve strategic outcomes and increase wallet share.
• Contribute to strategy and multi-year AI Platform roadmap to enable products and users to enable providers to deliver exceptional care, Collaborate with Engineering, User Experience, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking.
• Work with Product teams and other functions to ensure successful adoption and support use in product launches and releases.
• Inspire, energize and motivate cross-functional teams.

Required Skills & Qualifications

• 10+ years working in product management, Master's or higher degree in business, computer science, or a healthcare‑related field of study.
• Solid track record of managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience.
• Skilled multi‑tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and fast‑paced environment.
• Proven ability influencing stakeholders, executing product priorities, and driving business results.
• Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things.
• Exceptional oral, written, and listening communication skills with internal and external stakeholders.
• Solid understanding of Agile and Design Thinking methodologies.

Preferred Experience

• Experience working in a health tech SaaS business preferred.
• Experience working in healthcare technology is a plus.

Salary & Benefits

The US base salary range for this position is $170,200 - $189,200+ bonus + benefits, non‑overtime eligible.

Benefits starting from Day 1:

• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition ... and more!

Equal Employment Opportunity

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.