Principal Product Manager, Enterprise Commerce Platform

Rozgoo; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Twilio is seeking a Principal Product Manager to bridge complex, multi-year enterprise deals with scalable, secure billing and usage experiences. You will empower global sales by architecting commercial frameworks and leading cross-functional teams across product, security, and governance.

We value an entrepreneurial leader with deep SaaS/fintech experience, strong API focus, and the ability to navigate large B2B sales cycles while aligning with treasury and GTM objectives.

Qualifications

• Proven track record leading high-impact SaaS or developer platforms.
• Strong strategic mindset with ability to define long-term roadmaps.
• Experience aligning product strategy with GTM, sales, and finance.

Responsibilities

• Define multi-year product roadmap for consumption-based billing.
• Design secure, scalable governance and auth frameworks for enterprise use.
• Champion API and developer experience to accelerate integrations.
• Collaborate with legal, compliance, and finance to meet regulatory standards.

Skills

Product leadership

Strategic thinking

GTM experience

APIs & developer experience

Security & compliance

Enterprise SaaS

Job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

A quick heads-up about hiring and how we work :

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as Twilio’s next Principal Product Manager

About the job

This position is needed to bridge complex, multi-year enterprise deal structures with seamless, institutional-grade product usage experiences. You will empower global sales teams by architecting intuitive commercial frameworks and building secure infrastructure for large corporate clients to manage financial assets and usage across Twilio. We seek an entrepreneurial leader passionate about solving technical scaling challenges at the intersection of traditional enterprise systems and next-generation technology.

Responsibilities

In this role, you’ll:

• Product Strategy & Vision: Define and drive the multi-year product roadmap for the consumption based billing ecosystem, aligning with corporate treasury, finance and GTM teams. Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements.
• Governance & Security Infrastructure: Design robust, multi-user approval workflows, role-based privileges, and integrate institutional-grade security models
• API & Developer Experience: Champion the developer journey and experiences. .
• Compliance & Treasury Integration: Collaborate with legal, compliance, and engineering teams to ensure the platform meets global regulatory payment and consumption billing standards.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 10+ Years of Product Leadership: A proven track record of managing high-impact products within SaaS, PaaS, FinTech, or developer platform ecosystems.
• Entrepreneurial Mindset & Strategic Acumen: A self-starter attitude with a deep understanding of how large B2B organizations, GTM teams, and complex, multi-year enterprise sales cycles operate.
• Consumption Billing: Familiarity with modern lare scale consumption billing infrastructure, enterprise payment and billing management
• Strong Technical Chops: The ability to go deep with engineering teams. You are comfortable discussing architectural trade-offs regarding APIs, scalability, and highly distributed ledger systems.
• Mastery of