Principal Product Manager - Enterprise Admin Experience

AlphaSense; New York (NY); On-site; USD 190,000 - 250,000; Full time

Job summary

AlphaSense seeks a Principal Product Manager to define and lead Enterprise Administration, building systems and workflows for internal teams and enterprise customers to configure, manage, and scale the platform.

This senior IC role spans internal operations and customer-facing admin capabilities, requiring collaboration across user management, revenue operations, broker research, expert insights, enterprise implementation, and more to deliver a unified, scalable experience for AlphaSense’s

Qualifications

• Senior product leader with 10+ years of enterprise SaaS transformation experience.
• Ability to align senior stakeholders across product, engineering, ops and go-to-market.
• Skilled in mapping and redesigning end-to-end workflows involving multiple systems.
• Experienced in enterprise lifecycle management, internal tooling, or admin domains.

Responsibilities

• Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems.
• Map and optimize the enterprise customer lifecycle from provisioning to renewal, ensuring scalable tooling and workflows.
• Orchestrate alignment across multiple technology and operational teams for cohesive execution.
• Influence senior stakeholders to drive investment and prioritization for cross-functional initiatives.
• Measure success by improved onboarding, reduced overhead, and enhanced enterprise customer autonomy.

Skills

Senior product leader

Cross-functional leadership

Enterprise SaaS

Stakeholder alignment

Workflow redesign

Job description

About AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About The Role

We are seeking a Principal Product Manager to define and lead the development of Enterprise Administration at AlphaSense, building the systems, workflows, and tooling that enable both internal teams and enterprise customers to configure, manage, and scale the platform efficiently.

This is a senior, high-impact individual contributor role within the Enterprise Intelligence product line. You’ll set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal.

The scope spans internal AlphaSense operations (how we onboard and manage enterprise accounts) and customer-facing admin capabilities (how enterprise admins configure and manage their own users). Achieving this requires deep collaboration across a complex technical and operational ecosystem. In this role, you won’t lead a single team or product pillar. Instead, you’ll collaborate with business and technology leaders across the firm – including user management, revenue operations, broker research, expert insights, enterprise implementation, account management, go-to-market, and more — to define and deliver a unified, scalable experience for AlphaSense’s administrative users.

You’ll be the connective tissue across these teams, ensuring that every part of the technology stack that touches enterprise customers and internal admins works in concert. This role requires exceptional systems thinking, influence across senior stakeholders, and the drive to move complex, multi-team initiatives from strategy to execution.

Who You Are

• A senior product leader (10+ years of experience) with a track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS.
• Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go-to-market functions.
• Skilled in mapping and redesigning end-to-end workflows, particularly those involving multiple systems, disparate teams, and complex edge cases.
• Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems.
• Relentless in driving clarity, momentum, and execution amid competing priorities in a high-growth environment.
• Equally comfortable in the details of a workflow diagram and in strategic discussions with executives about business impact and scale.
• User- and outcome-obsessed, balancing operational realities with customer empowerment and experience quality.

What You’ll Do

• Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems.
• Map and optimize the enterprise customer lifecycle, from initial provisioning through renewal, ensuring tooling and workflows for both AlphaSense users and client admins support scalability and efficiency at every stage.
• Orchestrate alignment across multiple technology and operational teams to ensure cohesive end-to-end execution.
• Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives.
• Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction.

Base Compensation Range

$190,000—$250,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.