Principal Product Manager, Agentic Systems

CloudZero; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

A leading SaaS firm is looking for a Principal Product Manager in San Francisco, CA. This role involves owning the vision and roadmap for agentic decision systems, engaging with customers, and leading cross-functional teams. Candidates should have 5–8 years of B2B SaaS product management experience with strong analytical skills. The position is fully on-site and focuses on automation and decision-making in financial contexts.

Qualifications

• 5–8+ years experience as a Product Manager building B2B SaaS products.
• Experience in automation, orchestration, or decision systems.
• Strong product craft including writing PRDs and specs.

Responsibilities

• Own the vision and multi-quarter roadmap for automation and decision systems.
• Lead product development for complex workflows.
• Engage customers to validate automation value and specifications.

Skills

Product management

B2B SaaS experience

Automation systems

Analytical skills

Job description

About the Role

CloudZero is growing fast. Our customer base is expanding, the data challenges we’re solving are getting more complex, and the platform is scaling to match. As Principal Product Manager for Agentic Systems, you will own some of the hardest product problems at CloudZero: translating noisy financial and operational signals into trusted, explainable, and safe recommendations or actions that engineers and finance teams can act on with confidence.

What You’ll Do

Agentic Product Strategy & Problem Definition

• Own the vision, strategy, and multi‑quarter roadmap for CloudZero’s agentic and automated decision systems
• Identify high‑impact opportunities to translate financial signals (spend anomalies, budgets, forecasts, unit economics) and operational signals (usage, performance, configuration) into clear recommendations or automated actions
• Define when systems should observe, recommend, require human approval, or act autonomously
• Explicitly model trust, safety, blast radius, rollback, and auditability in all designs
• Partner with customers, prospects, and internal experts (FinOps, Engineering, Finance) to validate where automation creates value and where it creates risk

Systems Design & Execution

• Lead end‑to‑end product development for complex, system‑level workflows
• Write clear, precise product requirements and specifications for signal ingestion and normalization, prioritization and decision logic, human‑in‑the‑loop controls, and explanations, confidence signals, and guardrails
• Partner deeply with engineering on architectural and technical tradeoffs, balancing correctness, latency, scalability, and user trust
• Collaborate with experience design to ensure agentic behavior is understandable, predictable, and usable, not opaque or magical
• Drive iterative delivery with explicit success criteria, learning plans, and rollback strategies

Customer Trust, Validation & Enablement

• Engage directly with enterprise customers to validate where automation is welcomed, where explainability is required, and where human approval is non‑negotiable
• Support pre‑sales and post‑sales conversations around intelligent automation, including demos, roadmap discussions, and risk assessments
• Partner with product marketing and sales engineering to clearly articulate what the system does, what it does not do, and why users should trust it
• Act as the internal subject‑matter expert on CloudZero’s automation and agentic capabilities for both internal teams and strategic customers

Cross‑Functional Leadership

• Serve as the connective tissue between platform engineering, data engineering, design, security, and customer‑facing teams
• Communicate complex system behavior and tradeoffs clearly to both technical and non‑technical audiences
• Influence without authority; align teams around shared outcomes, not just shipped features
• Mentor peers and cross‑functional partners through technical product decision‑making

What You Bring

• 5–8+ years of experience as a Product Manager building B2B SaaS products in technically complex domains
• Strong product craft, including writing detailed PRDs, specs, and decision documents, and translating ambiguous problems into well‑scoped, testable solutions
• Experience owning products involving automation, orchestration, or decision systems such as infrastructure or DevOps tooling, data orchestration or pipeline management, observability and operational analytics, or security and remediation workflows
• Comfort working closely with engineers on system behavior, edge cases, and failure modes
• Experience designing workflows where trust, correctness, and false positives matter
• Demonstrated ability to own a complex product area end‑to‑end and ship outcomes, not just capabilities

Bonus If You Have

• Experience with FinOps, cloud cost management, or cloud infrastructure platforms
• Familiarity with AWS/GCP/Azure billing and usage data, data pipelines and orchestration frameworks, or IaC and CI/CD concepts
• Background in data engineering, DevOps, SRE, or systems engineering prior to PM
• Comfort analyzing telemetry, logs, or metrics and reasoning about system performance and tradeoffs
• Experience working with enterprise customers in high‑stakes or regulated environments
• Exposure to AI/ML‑enabled products, especially where explainability and control are required

About CloudZero

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it, and macroeconomic conditions only increase pressure to prove cloud efficiency. CloudZero is a SaaS platform at the intersection of next‑generation cloud cost management and FinOps. We ingest billing and usage data from all cloud, SaaS, and PaaS providers, organize it in real time according to our customers’ business structures, and empower organizations to make more informed business decisions. Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud‑driven organization. We believe every engineering decision is a buying decision, and we’re applying proven reliability engineering principles to financial efficiency. We believe the best AI empowers users with clear insights and confident decisions, transforming complex cloud cost data into actionable intelligence that drives meaningful business outcomes. To date, we’ve raised over $56 million from leading venture capital firms. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever.

Equal Opportunity Employer

CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.

Please note

CloudZero is unable to sponsor employment visas. Candidates must have permanent authorization to work in the United States without the need for current or future sponsorship.