Principal Product Manager

True Link Financial, Inc.; United States; Sur place; USD 150 000 - 230 000; Plein temps

Résumé du poste

True Link Financial, Inc. seeks a Principal Product Manager to lead bank and card partnership-based capabilities, shaping delivery for Family Banking partners and their account holders.

This senior IC role requires hypothesis-first thinking, navigating regulatory considerations, and cross-functional execution across banking, payments, operations, and compliance. The ideal candidate brings 10+ years in product management, fintech experience, and a track record of building reliable,

Responsabilités

• Own product areas related to card and family banking partner ecosystem, shaping near-term execution and long-term strategy
• Collaborate with bank partners and external clients to understand needs, define the why, solve problems, and turn opportunities into scalable products
• Build full-stack fintech products spanning customer experience, workflows, APIs, payment rails, and partner infrastructure
• Work with engineering, design, operations, compliance, customer support, and GTM teams to ship high-quality products
• Leverage AI, prototyping, data, customer conversations, and exploration to accelerate learning and feedback loops
• Navigate ambiguity and complexity, bringing structure, clarity, and momentum to cross-functional problems
• Lead through influence and execution rather than formal authority
• Delve into edge cases, write clear specs, and optimize operational processes to unblock teams

Description du poste

• We’re hiring a Principal Product Manager to lead us in building the right thing for our bank and card partnership-based capabilities
• You’ll shape what we deliver to our Family Banking partners and their account holders, balancing customer needs, partner realities, technical constraints, regulatory considerations, and business strategy
• This is a senior individual contributor role for someone who works hypothesis-first, and is comfortable in the complexity of financial services
• You’ll love this role if you’re energized by difficult product problems with real-world consequences, enjoy working directly with sophisticated external partners and clients, and want to help shape the next generation of family banking
• Because our products sit at the intersection of banking, payments, operations, compliance, and deeply human customer needs, the work requires rigor, judgment, and unusually strong cross‑functional thinking. Our customers and partners depend on us to execute thoughtfully and reliably – and we care deeply about getting it right
• Own product areas related to our card and family banking partner ecosystem, helping shape both near‑term execution and long‑term strategy
• Work directly with bank partners and sophisticated external clients to understand needs, shape a compelling “why,” solve problems collaboratively, and turn partnership opportunities into scalable products and systems
• Build full‑stack fintech products spanning customer experience, operational workflows, APIs, payment rails, and partner infrastructure
• Partner deeply with engineering, design, operations, compliance, customer support, and go‑to‑market teams to ensure we are building the right things in the right sequence – and shipping them with high quality
• Use AI, prototyping, data, customer conversations, and direct product exploration to accelerate learning and compress feedback loops
• Bring clarity to ambiguity. Navigate competing priorities, evolving constraints, and operational complexity while helping the broader organization stay focused on what matters most
• Lead through influence, judgment, and execution rather than org structure or management authority
• Go deep when execution requires it – refining edge cases, writing clear specs, improving operational processes, and unblocking teams

Someone who loves being an individual contributor and wants to stay close to the work: solving problems, shipping products, refining systems, and collaborating directly with teammates and customers Comfortable working in ambiguity and complexity, with the ability to bring structure, clarity, and momentum to difficult cross‑functional problems Strong with both external partners and internal stakeholders – thoughtful, credible, low‑ego, and able to build trust quickly across a wide range of audiences Motivated more by customer impact, execution, and building excellent products than by status, empire‑building, or trend‑chasing An experienced product leader with 10+ years in product management and deep fintech experience, with strong instincts around how financial products actually work in the real world Comfortable moving fluidly between big‑picture strategy and nitty‑gritty implementation details, especially in complex, fast‑moving environments with many stakeholders and competing constraints Technically curious and architecturally literate. You want to understand how the systems work underneath the product, not just what appears on the surface Deeply curious, intellectually honest, and highly evidence‑driven. You’re comfortable changing your mind when the facts change You may also have experience in operations, strategy, management consulting, or other highly analytical and cross‑functional environments – but wherever you come from, you’re ultimately motivated by building excellent products and solving real problems for real people Excited by the opportunity to help build infrastructure and products that genuinely improve people’s financial lives