Principal Product Designer — Health Tech & Care Experience

Atria Health; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Excellent health benefits

OneMedical membership for employees &/

Fertility & family planning

Company‑covered preventive health & Ca

Fitness Perks

401k matching

Flexible Time Off

CME and CEU support

Job summary

Atria Health seeks a principal product designer to strategize and build internal tools for care delivery and clinical experience. You will shape design direction and partner with product, engineering, and operations to translate healthcare data into human, intuitive experiences.

This senior role blends strategic thinking with hands‑on design across mobile, web, and in‑practice touchpoints, driving a world‑class design system and measurable improvements in engagement and outcomes.

Qualifications

• 10+ years of design experience, including significant ownership of strategy for operational complex, digital/service experiences. Bonus: experience in health tech, wellness, or other high‑engagement industries.

Responsibilities

• Define, champion, and evolve a multi‑year design vision and strategy for the Atria operational and clinical experience, in alignment with company goals and product roadmap.
• Serve as the principal design voice in strategic conversations, influencing at all levels of the organisation.
• Advocate for a user‑first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions.
• Lead design for high‑impact initiatives, from concept to launch, across multiple platforms and touchpoints.
• Evolve Atria's design system into a world‑class language, ensuring scalability and brand consistency across all internal products.
• Integrate service design thinking to connect digital and physical member experiences.
• Drive the use of qualitative and quantitative insights to inform design decisions.
• Identify emerging trends and technologies in design, health tech, and consumer experiences.
• Conduct UX research to validate and iterate on concepts, ensuring measurable impact on clinical and operational satisfaction and engagement.
• Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals.
• Influence and drive alignment across multidisciplinary stakeholders.
• Establish and track design KPIs tied to clinical and operational engagement, retention and satisfaction in collaboration with product partners.
• Continuously refine the design process to improve speed, quality and collaboration.

Skills

Design leadership

Strategy development

Healthcare UX

Human-centered design

UX research

Design systems

Prototyping

Cross-functional collaboration

AI in design

Storytelling

Tools

Figma

Adobe Creative Suite

Job description

Atria Health seeks a principal product designer to strategize and build internal tools for care delivery and clinical experience. You will shape design direction and partner with product, engineering, and operations to translate healthcare data into human, intuitive experiences.

This senior role blends strategic thinking with hands‑on design across mobile, web, and in‑practice touchpoints, driving a world‑class design system and measurable improvements in engagement and outcomes.