Principal Partner Account Manager

Leadout Capital; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Leadout Capital is seeking an experienced ISV Partner Account Manager to drive growth across a portfolio of technology partners within the Salesforce ecosystem. You will collaborate with Sales, Marketing and Product to accelerate adoption of next-gen AI-enabled offerings and marketplace initiatives.

This role requires a strategic mindset, strong relationship skills, and a proven track record of quota attainment in SaaS partnerships, including negotiating complex revenue share agreements and

Qualifications

• 5+ years in ISV, technology or product partnership and/or sales in SaaS, PaaS or AI.
• Proven track record of achieving quota and driving partner growth.
• Strong communication and ability to synthesize complex updates.

Responsibilities

• Represent partners to influence Salesforce stakeholders across Global Partners and other teams.
• Grow portfolio of named partners and drive revenue, adoption of Agentforce, Data 360, Slack, AIforce.
• Forecast business across key metrics and negotiate revenue share agreements.
• Adopt AI tools to improve productivity and outcomes with partners.

Skills

ISV partnerships

SaaS sales

Quota attainment

Strategic account management

Excellent communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Slack

Google Workspace

Job description

JD: ISV Partner Account Manager / Sr. PAM / Principal PAM

About The Role

Salesforce's ISV partner ecosystem is a powerful engine that drives revenue, innovation and customer success. Our partners connect to and extend the Salesforce platform's value by embedding their data, workflows and agents in the flow of work for our mutual users. The AMER Apps, Agents and Integrations (AAI) organization seeks an experienced Partner Account Manager (PAM) for it's Sales or Service aligned partner portfolio.

Key Responsibilities

• Leadership: Internally, represent partners to influence Salesforce stakeholders across Global Partners, Distribution, Product or Marketing. Externally, establish yourself as a trusted advisor to partner leaders across functions; evangelize the Salesforce platform, partner program and priority initiatives to ensure buy-in, resourcing and execution.
• Portfolio Growth: Apply a "GM mindset" to grow your portfolio of named partners. Own portfolio strategy for driving partner adoption of our next-gen platform (Agentforce, Data 360, Slack, AIforce). Deliver revenue, platform adoption and marketplace targets. Ensure focus on both in-quarter deliverables and also the work that will produce dividends for years to come. Prioritize partner opportunities for investments from Partner Solutions, Partner Marketing, Partner Success and Co-Innovation.
• Commercial Execution: Manage go-to-market initiatives with partners that drive pipeline; successfully sign and onboard partners to AgentExchange Commerce and drive Private Offers transactions; accurately forecast the business across key metrics. Inspect partner health metrics to proactively raise risks and opportunities, own the plan to address or pursue them. Lead the negotiation of complex and material revenue share agreements.
• Model AI-first: personally adopt and champion Salesforce AI tools like Coworker and Slackbot, as well as external AI tools to drive personal productivity and business outcomes with partners

Qualifications

Required

• 5-10+ years in ISV, technology or product partnership and/or sales experience in the SaaS, PaaS or AI
• Consistent track record of achieving quota and targets, territory growth and partner growth
• Strong work ethic, critical thinking, problem solving, business acumen and technical aptitude
• Excellent written and verbal communication; ability to synthesize complex situations into crisp updates
• Ability to effectively prioritize and embrace change in a fast paced, demanding environment
• Compelling point of view for how AI and Agents are transforming industries and the opportunities ahead
• Proficiency with Salesforce, Slack, Google Workspace and AI productivity tools
• Bachelor's degree or equivalent professional experience

Additional

• Knowledge of Salesforce next-gen platform technologies Agentforce, Data 360, Slack, AIforce
• Experience working at or with a Cloud or Hyperscaler Marketplace
• Experience working at or with AI labs, MCP solutions or Consumption business models

Why This Role

This is an exciting opportunity to lead a high impact portfolio at the center of our industries major shifts on Platform, AI, Agent and Marketplace. The AMER Apps, Agents and Integrations partners will continue to play a huge role in helping Salesforce drive adoption and consumption of our products, grow our revenues and and deliver customer success.