Principal, NetSuite Consultant (Remote)

Bryant Park Consulting, Inc.; Denver (CO); Remote; USD 117,000 - 141,000; Full time

Benefits offered by this job

401k with company match

Health insurance

Dental insurance

Vision insurance

Life Insurance

Professional certification & training"

Flexible learning & certifications

Job summary

Bryant Park Consulting, Inc. is a leading Oracle | NetSuite consulting firm helping finance and operations leaders modernize ERP, data, integrations, and AI-ready processes.

We seek a Principal Consultant to drive service delivery, client satisfaction, and maturity of Managed Services while mentoring teams across regions. You will act as TAM, oversee contracts, and design KPI dashboards, enabling proactive optimization for client environments with remote work flexibility and travel up to 20% as

Qualifications

• Bachelor's or advanced degree in business-related field or MBA.
• 4+ years hands-on NetSuite experience incl. config, implementation, support.
• NetSuite certifications preferred (ERP Consultant / Administrator).
• ERP best practices and integration knowledge with Celigo, Boomi, FarApp.
• Ability to manage client and team interactions; communicate clearly with diverse audiences.

Responsibilities

• Act as subject matter expert and contributor to service transition and delivery.
• Ensure client satisfaction by meeting SLAs across multiple projects.
• Proactively review workload and rebalance resources as needed.
• Conduct regular account reviews to identify improvements and opportunities.
• Serve as primary lead/contact for assigned clients and manage contracts.
• Lead initiatives to enhance Managed Services maturity and growth.
• Mentor team members on technical and functional skills.
• Advise clients on standard functionality and leading industry practices.
• Serve as primary TAM for key accounts and oversee multi-region teams.
• Design dashboards to track KPIs indicating proactive environment changes.

Skills

Client management

Communication

Leadership

Project management

Strategic thinking

Education

Bachelor's or advanced degree in Business / Accounting / CS / IS or MBA

NetSuite ERP Consultant Certification

Tools

NetSuite

Celigo

Boomi

FarApp

Shopify

Salesforce

Job description

About Bryant Park Consulting

Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping finance and operations leaders modernize ERP, data, integrations, and AI-ready business processes. We create scalable operating systems for growth transformations. Our team partners with clients across industries, tackling complex technology challenges while developing both consulting and technical expertise. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally.

What you will do

As a Principal Consultant you will be responsible for playing a critical role in supporting the continuous improvement of the products and services we provide to our clients.

Responsibilities

• Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
• Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
• Proactively review workload and redistribute as necessary
• Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
• Serve as primary lead/contact for assigned clients
• Review contracts for special terms. Monitor time expended, billings, renewals, profitability
• Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery
• Train, mentor, and act as subject matter expert for team on both technical and functional skill sets
• Advise client on standard functionality, leading practices for software and industry
• Act as primary Technical Account Manager ("TAM") for key accounts
• Help manage teams across different multiple geographic regions
• Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments

Qualifications

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience
• 4+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations
• NetSuite Certifications heavily preferred - ERP Consultant, Administrator
• Experience and knowledge of best practices surrounding ERP
• Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more.
• Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences

Work From Home & Travel Requirements

• Willingness to travel up to 20% to be on-site with clients as needed (note: this role is fully remote)

Salary Range

$165,000 to $200,000 CAD

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Putting Our People First From Day One

• Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs.
• Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats.
• Choose Your Career - There is no pressure to go 'up-or-out' and welcome you to build a career that gets you excited about coming to work every day - whether that's as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us.
• Comprehensive Benefits - We provide best-in-class benefits for employees including 401k with Company match up to 6%, United Health Plan, as well as Dental, Vision, Life Insurance and Accidental Death and Dismemberment, and more. We also encourage and reimburse for costs of approved training, continuing education, skills development, and professional certification programs and exams to help further your career development.

Bryant Park Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.