Principal IT Product Manager, Enterprise AI Solutions

Palo Alto Networks; Santa Clara (CA); On-site; USD 202,000 - 277,000; Full time

Job summary

Palo Alto Networks is seeking a Principal IT Product Manager for Enterprise AI Solutions to lead transformative initiatives in product vision and strategy. The role emphasizes cross-functional collaboration, user-centric development, and leveraging AI/ML to enhance enterprise operations in a dynamic cybersecurity environment. Ideal candidates will have significant experience in AI-powered product management, exceptional strategic and analytical skills, and a commitment to innovation.

Benefits

FLEXBenefits wellbeing spending account

Mental and financial health resources

Personalized learning opportunities

Qualifications

• 10+ years of product management experience with AI/ML solutions.
• Hands-on experience with UI/UX design principles.
• Excellent analytical and problem-solving skills.

Responsibilities

• Drive an AI-first vision and strategy for enterprise functions.
• Lead end-to-end product lifecycle for AI solutions.
• Cultivate customer empathy and translate needs into product features.

Skills

Strategic mindset

AI/ML expertise

Data-driven execution

User-centric development

Innovation culture

Stakeholder communication

Job description

Principal IT Product Manager, Enterprise AI Solutions

Principal IT Product Manager, Enterprise AI Solutions

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Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

AI and automation are key enablers for Palo Alto Networks to grow at the scale and speed necessary to support our cybersecurity customers. As the Principal Product Manager, Enterprise AI Solutions, you will be at the forefront of identifying significant opportunities and driving product vision, strategies, and roadmaps to help us imagine what the enterprise of the future looks like and then get it done. You will work across multiple aspects of our enterprise, partnering with relevant business teams and cross-functional teams of engineers, designers, and data scientists, to achieve a bold vision for AI-driven transformation. Your strategic mindset will be crucial in developing path-breaking solutions that not only enhance productivity but also fundamentally reimagine how our enterprise functions (such as marketing, sales, HR, legal, customer support, product, etc.) operate and deliver value in a constantly evolving environment where the process is fluid. Your products will improve the effectiveness of Palo Alto Networks' operations and the experience of our employees engaging with these transformed functions.

Your Impact

• Drive AI-First Vision & Strategy: Identify significant opportunities for AI-driven transformation; develop, champion, and inspire others with a bold, AI-first product vision and strategic roadmap for transforming core enterprise functions, ensuring alignment with broader organizational goals.
• User-Centric Product Development: Cultivate deep customer empathy (internal business units and employees) to collaboratively gather and translate complex needs into robust problem statements, clear feature requirements, and intuitive UI flows/wireframes for AI solutions.
• Data-Driven & Outcome-Focused Execution: Champion an outcome-driven approach by defining clear success criteria, metrics, and dashboards; incorporate data, research, and analysis of complex, large-scale datasets to inform product strategies, guide prioritization, and make decisions.
• Full Lifecycle & Cross-Functional Leadership: Lead the end-to-end product lifecycle for Enterprise AI solutions – from ideation and productization to launch and iteration – by directing and motivating cross-functional teams through influence, coordinating resources, and guiding them through key milestones to deliver high-quality, path-breaking solutions efficiently.
• AI/ML Expertise & Application: Apply deep expertise in AI, automation, LLMs, and Generative AI to identify the right technologies for impactful use cases, maximizing the transformative potential within enterprise functions.
• Culture of Innovation & Learning: Foster a culture of rapid iteration, experimentation, and continuous learning; maintain a strong curiosity regarding the evolving AI/ML landscape, proactively integrating customer feedback and identifying new technologies to drive ongoing enterprise transformation.
• Stakeholder Communication & Influence: Excel in communication by delivering impactful technical presentations and authoring documents with extreme clarity to articulate product strategy, value, progress, and insights to diverse audiences, including executive leadership, business stakeholders, and technical development teams.
  
  

Qualifications

Your Experience

• Minimum 10+ years of product management experience, with a significant 3-5 years of domain-specific experience launching and scaling AI/ML/Generative AI solutions that have demonstrably transformed enterprise functions (e.g., marketing, sales, HR, legal, customer support, product).
• Proven success in managing the entire lifecycle of AI-powered products, including ideation, incorporating user feedback into requirements, driving prioritization, and leading pre/post-launch execution with measurable impact.
• Demonstrated strategic mindset, with experience defining and executing innovative product strategies for enterprise-grade AI solutions and aligning them with broader business objectives.
• Strong technical background in AI/ML, well-versed in LLMs, Generative AI concepts, and their practical application to solve complex enterprise challenges and drive automation.
• Extensive experience working in a fast-paced, technical environment, leading broad, cross-functional teams to define product vision, crystalize requirements, and guide projects through key milestones.
• Hands-on experience with UI/UX design principles and a track record of developing intuitive user flows and wireframes for enterprise applications, coupled with a strong sense of customer empathy.
• Exceptional ability to manage ambiguity and unpredictability inherent in the AI/ML domain, demonstrating enthusiasm, adaptability, and resilience in a constantly evolving, fluid environment.
• Excellent analytical and problem-solving skills, with proven experience using large-scale data sets to inform decisions, drive strategy, and influence stakeholders.
• Outstanding communication and interpersonal skills, with experience delivering compelling technical presentations, authoring clear and concise documentation, and effectively engaging with both technical and non-technical audiences at all levels.
• Demonstrated ability to manage multiple complex projects, effectively prioritize tasks, and meet deadlines.
• A proactive, team-oriented individual with a "can-do" attitude and a strong curiosity that fuels continuous learning in the rapidly evolving AI and enterprise technology landscape.
  
  

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer and Network Security

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