Principal Innovation Strategist

Frontdoor, Inc.; United States; Hybrid; USD 154,676 - 212,680; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Job summary

Frontdoor, Inc. is seeking a Principal Innovation Strategist to lead innovative projects that redefine industry standards. This role will require you to transform concepts into tangible solutions, driving company growth and opening new revenue streams through groundbreaking ideas.

Must possess 10+ years of experience in product development or strategy roles with a Bachelor’s degree in a related field. Benefits offered include comprehensive health insurance and a 401(k) plan.

Qualifications

• 10+ years of relevant experience required.
• Experience in product development or strategy roles essential.
• Self-starter comfortable working without detailed instruction.

Responsibilities

• Drive innovation by ideating breakthrough solutions.
• Design, build, and iterate prototypes to validate ideas.
• Present concepts to executives and stakeholders for feedback.

Skills

Product development

Emerging technologies

Communication and stakeholder management

Creative thinking

Analytical skills

Problem solving

Microsoft Office applications

Cutting-edge AI tools

Education

Bachelor’s degree in business, engineering, technology or related field

Tools

Prototyping tools

Job description

Overview

Frontdoor and its family of brands are on a mission to make life easier for every homeowner through innovative technology and quality customer service. With over 55 years of experience, we are the leading provider of home warranties in the United States, handling approximately 3.8 million service requests for more than 2.1 million members through a network of approximately 17,000 qualified and independent service contractors. We also offer new home builder warranty solutions, which deliver value to both builders and homeowners through a suite of builder warranty products and support services. Our customizable home warranties are annual service plan agreements that cover the repair or replacement for breakdowns due to normal wear and tear of major components. We cover up to 29 home systems and appliances, including electrical, plumbing, HVAC systems, water heaters, refrigerators, dishwashers and ranges/ovens/cooktops, as well as optional coverages for pools, spas and pumps. Our home warranties provide peace of mind, budget protection, convenience, repair expertise and service guarantee. Our non-warranty services provide homeowners greater value through replacement and upgrade programs, as well as other home maintenance offerings. Our 2-10 new home builder warranty solutions offer flexible builder‑backed and insurance‑backed warranty options covering workmanship, home distribution systems and structural components.

Responsibilities

As a key member of the innovation team, you’ll shape the future by transforming concepts into tangible solutions that redefine industry standards. The Principal Innovation Strategist will be responsible for leading change, influencing strategy, and accelerating company growth and opening new revenue streams.

• Drive Innovation by ideating breakthrough solutions that address identified opportunities and risk in the home services industry.
• Design, build, and iterate prototypes at speed to validate ideas and accelerate decision‑making.
• Lead rapid ideation and hypothesis testing via structured discovery, design experimentation, and iterative prototyping to validate high‑impact concepts.
• Bring concepts to life from ideation to proof‑of‑concept, collaborating with external partners, innovation team engineers, and internal stakeholders.
• Use insights and analytics to refine solutions and ensure scalability.
• Present concepts to executives and stakeholders, shaping the innovation roadmap.
• Collaborate with stakeholders to align innovation initiatives with overall business goals.
• Monitor and measure the success of innovative efforts using key performance indicators.
• Champion change management and support teams in adapting to new processes and technologies.
• Define role scope by proactively setting priorities, success criteria, and operating rhythms where formal processes don’t yet exist.
• Steward a fluid, forward‑thinking innovation roadmap.
• May assume other duties as applied.

Qualifications

Required Skills

• Proven experience in product development, or strategy roles.
• Understanding of emerging technologies and market dynamics.
• Communication and stakeholder management skills.
• Ability to balance creative thinking with data‑driven decision‑making.
• Knowledge and skill with Microsoft Office applications.
• Analytical skills and attention to detail.
• Strong problem solving and decision‑making skills.
• Excellent written and verbal communication skills.
• Self‑starter comfortable working within ambiguity, with proven ability to create their own structure and deliver without detailed instruction.
• Demonstrate relentless intellectual curiosity, continuously seeking new knowledge to inform breakthrough ideas.
• Experience using cutting‑edge AI tools at work to improve job efficiency and performance.

Preferred Skills

• Familiarity with design thinking, agile methodologies, and lean startup principles.
• Experience with rapid prototyping tools.
• R&D lead & leadership experience at a startup.

Physical Role Requirements

Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements

Bachelor’s degree required in business, engineering, technology, or a related field.

Minimum Experience required (number of years necessary to perform role)

10+ years of relevant experience required

Travel

Up to 20%

Other/State Specific

This role pays between $154,676.00 - $212,680.00/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.