Manager, Software Development

Frontdoor, Inc.; Idaho; On-site; USD 123,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Job summary

A leading home service company is seeking a Manager of Development to oversee software product development, managing a team of developers and ensuring high-performance delivery. The ideal candidate will have over 5 years of software development experience, expertise in managing teams, and strong proficiency in microservices and cloud-native environments. This full-time position in Idaho offers a competitive salary between $123k to $160k, along with comprehensive benefits including health and financial incentives.

Qualifications

• 5+ years of software development experience and at least 1+ year in a supervisory/management role.
• Strong architectural understanding of microservices and cloud-native patterns.
• Proficient in Agile/Scrum methodologies and CI/CD environments.

Responsibilities

• Directs the software development lifecycle.
• Manages a team of developers and third-party vendors.
• Conducts architectural reviews and provides technical guidance.

Skills

Software development experience

Supervisory skills

Microservices architecture

Cloud-native patterns

Agile methodologies

Communication skills

Tools

.Net (C#)

React

Docker

Kubernetes

Job description

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre‑qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting‑edge, one‑stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre‑qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary: As the Mgr Development, you will be responsible for envisioning product development and providing strategic management direction. You will analyze, design, and develop software enhancements and new modules, as well as manage development project from initial design through testing and completion.

• Strategic Leadership: Directs the software development lifecycle, including design, budgeting, and implementation. Provides early insights on the impact of new initiatives on existing systems and infrastructure.
• Team & Talent Management: Manages a team of developers, third‑party vendors, and interns. Sets clear goals, conducts performance reviews, and fosters a culture of accountability and continuous professional growth.
• Technical Oversight: Conducts architectural reviews and provides technical guidance for a polyglot environment. Preferred exposure to .Net (C#), Go (Golang), and modern Frontend technologies (React/Angular) to ensure scalable, high‑performance delivery.
• Operational Excellence: Oversees on‑call support processes and incident response protocols. Leads post‑incident reviews to identify root causes and implement long‑term preventative measures.
• Innovation & Research: Researches and builds leading‑edge technology solutions that are replicable and scalable, aligning with the company’s innovation mandate.
• Cross‑Functional Collaboration: Partners with Product, Security, and internal departments to identify customer needs and define technical objectives.
• Data‑Driven Delivery: Monitors and optimizes team performance using industry‑standard metrics (such as DORA metrics) to track deployment frequency, lead time for changes, and time to restore service.

Qualifications

• Experience: 5+ years of software development experience and at least 1+ year in a supervisory/management role.
• Technical Proficiency: Strong architectural understanding of microservices, cloud‑native patterns (AWS/Azure), and containerization (Docker/Kubernetes).
• Process Expertise: Mastery of Agile/Scrum methodologies and experience maintaining high‑availability systems in a CI/CD environment.
• Service Ownership: Proven experience managing production support, including setting SLAs/SLOs and managing rotation schedules for mission‑critical services.
• Developer Experience: A focus on improving the "Developer Experience" (DevEx) by optimizing toolchains and reducing cognitive load for engineering teams.
• Communication: Ability to translate complex technical roadmaps into business value for non‑technical stakeholders.
• Adaptability: Ability to quickly react to changes in priorities and manage multiple projects in a fast‑paced environment.

Other/State Specific

This role pays between $123k to $160k, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Job Locations: US

Category: Engineering

Type: Full Time

Company: AHS American Home Shield Corp