Principal Infrastructure Engineer

Magellan Health; United States; On-site; USD 105,000 - 179,000; Full time

Job summary

Magellan Health seeks a Principal Infrastructure Engineer to lead an infrastructure team, coordinate client-focused projects and mentor staff. You will ensure secure, high-performance systems, guide epics into actionable stories, and maintain 24x7 coverage while aligning with department goals.

The role emphasizes coaching, standards adherence, and effective communication with customers and internal teams in a healthcare/insurance context.

Qualifications

• 7+ years of related IT experience, incl. 3+ years designing, building and maintaining secure infrastructure.
• Experience with Agile methods and modern data center and cloud environments.
• Strong verbal and written communication skills; ability to coach and build team skills.
• Experience in healthcare, insurance, or related field.

Responsibilities

• Lead infrastructure team and coordinate projects to meet client needs.
• Set goals, mentor staff, and manage staffing and training.
• Ensure adherence to standards and procedures during design and implementation.
• Monitor systems for high infrastructure performance and 24x7x365 coverage.

Skills

Leadership

Coaching

Agile methods

Communication

Problem solving

Education

Bachelor's degree in Computer and Information Science

Job description

This position leads an infrastructure team and coordinates projects to meet client needs. Builds a strong team by setting example, encouraging T-shaped skills and provide the necessary training and mentoring to accomplish these goals. Coaches the team to grow the capabilities of other engineers on the team as well as providing administrative support. Ensures that's the standards and procedures are followed during design and implementation of information systems. Responsible for monitoring the systems to ensure the highest level of infrastructure performance. Works with customer to define epics and refine requirements into actionable stories. Conducts employee reviews, staffing and other resource management tasks. Sets team goals and prioritizes tasks to align with company and department objectives. Communicates these goals to team members. Measures progress and results of team performance. Ensures that all work is getting accomplished by making assignments and monitoring tasks. This includes balancing work between Database Administrators, Leads, and Supervisors, and ensuring proper policies and procedures are followed. Manages all aspects of team staffing including hiring, employee retention, employee development and training. Assesses and evaluates individual capabilities using clear and consistent performance standards. Provides feedback and coaching to staff both formally and informally. Coordinates, guides and mentors project management efforts performed by staff to ensure all tasks are completed successfully and on time. Assists staff in maintaining constant communication with customers, both internal and external, to facilitate analysis and troubleshooting to ensure the highest levels of customer satisfaction. Acts as liaison to assigned SBUs and management team to stay abreast of changing departmental needs. Provides status reports to Management as appropriate, highlighting risks and issues. Assists with budget preparation and management. Manages to 24x7x365 staff coverage. Special projects as assigned by management.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Other Job Requirements Responsibilities

• 7+ years of related experience including a minimum of 3+ years of designing, building and maintaining high quality, secure infrastructure systems in IT, experience working with Agile Methods and modern data center and cloud environments.
• Experience moving across different departments within IT to gain a broader perspective of the business/industry.
• Familiar with a variety of concepts, practices, and procedures.
• Critical thinker.
• Demonstrated problem solving techniques.
• Strong verbal and written communication skills.
• Ability to coach and build skills within the team.
• Experience in healthcare, insurance or related field.

General Job Information

• Title Principal Infrastructure Engineer
• Grade 30
• Work Experience - Required IT Work Experience - Preferred
• Education - Required Education - Preferred Bachelor's - Computer and Information Science
• License and Certifications - Required License and Certifications - Preferred

Salary Minimum: $105,230 Salary Maximum: $178,890 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package.

Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace.

EOE/M/F/Vet/Disabled.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive.

Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law.

Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here.