Principal Infrastructure Engineer

Magellan Federal, Inc.; United States; On-site; USD 105,000 - 179,000; Full time

Benefits offered by this job

Short-term incentives

Comprehensive benefits package

Job summary

Magellan Health, Inc. is seeking a Principal Infrastructure Engineer to lead an infrastructure team and coordinate projects to meet client needs.

Responsibilities include mentoring engineers, refining requirements into stories, and ensuring 24x7x365 staff coverage while monitoring systems for peak performance. The role emphasizes collaboration with customers and internal teams in a healthcare environment.

Qualifications

• 7+ years in IT infrastructure design, building and maintenance.
• Experience with Agile Methods and data center/cloud environments.
• Healthcare/insurance domain experience preferred.

Responsibilities

• Lead an infrastructure team and coordinate projects to meet client needs.
• Coach and mentor engineers; provide training and administrative support.
• Monitor systems to ensure high infrastructure performance.
• Define epics with customers and refine requirements into actionable stories.
• Manage staffing, hiring, performance reviews and budget.
• Ensure 24x7x365 staff coverage.
• Special projects as assigned by management.

Skills

IT Infrastructure

Agile Methods

Leadership

Team Coaching

Cloud Environments

Security & Compliance

Communication

Education

Bachelor's - Computer and Information Science

Job description

This position leads an infrastructure team and coordinates projects to meet client needs. Builds a strong team by setting example, encouraging T-shaped skills and provide the necessary training and mentoring to accomplish these goals. Coaches the team to grow the capabilities of other engineers on the team as well as providing administrative support. Ensures that's the standards and procedures are followed during design and implementation of information systems. Responsible for monitoring the systems to ensure the highest level of infrastructure performance. Works with customer to define epics and refine requirements into actionable stories. Conducts employee reviews, staffing and other resource management tasks.

• Sets team goals and prioritizes tasks to align with company and department objectives. Communicates these goals to team members. Measures progress and results of team performance.
• Ensures that all work is getting accomplished by making assignments and monitoring tasks. This includes balancing work between Database Administrators, Leads, and Supervisors, and ensuring proper policies and procedures are followed.
• Manages all aspects of team staffing including hiring, employee retention, employee development and training. Assesses and evaluates individual capabilities using clear and consistent performance standards. Provides feedback and coaching to staff both formally and informally.
• Coordinates, guides and mentors project management efforts performed by staff to ensure all tasks are completed successfully and on time.
• Assists staff in maintaining constant communication with customers, both internal and external, to facilitate analysis and troubleshooting to ensure the highest levels of customer satisfaction.
• Acts as liaison to assigned SBUs and management team to stay abreast of changing departmental needs.
• Provides status reports to Management as appropriate, highlighting risks and issues.
• Assists with budget preparation and management.
• Manages to 24x7x365 staff coverage.
• Special projects as assigned by management.

The job duties listed above are representative and not intended to be all inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Other Job Requirements

• 7+ years of related experience including a minimum of 3+ years of designing, building and maintaining high quality, secure infrastructure systems in IT, experience working with Agile Methods and modern data center and cloud environments.
• Experience moving across different departments within IT to gain a broader perspective of the business/industry.
• Familiar with a variety of concepts, practices, and procedures.
• Critical thinker.
• Demonstrated problem solving techniques.
• Strong verbal and written communication skills.
• Ability to coach and build skills within the team.
• Experience in health care, insurance or related field.

General Job Information

Title

Principal Infrastructure Engineer

Grade

30

Work Experience - Required

IT

Work Experience - Preferred

Education - Required

Education - Preferred

Bachelor's - Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:
$105,230
Salary Maximum:
$178,890

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.