Principal, HR Business Partner, AWS AMER West Data Centers

Socket.dev; Seattle (WA); On-site; USD 155,000 - 209,000; Full time

Job summary

Amazon is seeking an exceptional HR leader to drive the development and implementation of the HR strategy for the AWS Infrastructure Leadership. This role requires a data‑driven, customer‑obsessed HR leader who can shape organization effectiveness.

You will partner with senior managers to design HR plans, manage succession and performance processes, and support engagement initiatives across the West US, Canada, and LATAM.

Qualifications

• Bachelor's degree or above in Human Resources Management, Business Administration or a related field.
• Experience partnering with business leaders in highly complex and dynamic settings.
• Knowledge of human resource theory, including employee relations, learning, and performance management.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities.
• 8+ years of HR experience.
• Experience working in a fast-paced environment similar to a high-tech start-up.
• Experience working with employment & labor laws across the US, Canada and LATAM regulations.

Responsibilities

• Work with senior management to develop and implement HR plans and solutions.
• Contribute to the West US, Canada, LATAM regional teams, influencing beyond a local remit.
• Define HR goals based on business drivers and address underlying people issues.
• Earn trust as a partner to Infrastructure leadership and regional HR teams.
• Partner on organizational design, workforce planning, succession planning, and development.
• Provide management coaching to front line managers and senior leaders.
• Review business metrics on retention and employee experience and propose improvements.
• Lead annual and mid-year review processes focusing on performance and talent development.
• Provide compensation support including salary planning and promotions.
• Address employee relations issues fairly and in line with policy.

Skills

Analytical skills

Communication skills

Influencing skills

Problem solving

Leadership partnering

Fast-paced environment

Education

Bachelor's degree in HR/Business

Job description

Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com. Since early 2006, AWS has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage, and other services - gaining access to a global computing infrastructure that is the backbone of Amazon.com's multi-billion dollar retail business. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers millions of active monthly customers from start-ups to multi-national corporations to governments.

Amazon is looking for an exceptional HR leader to drive the development and implementation of the HR Strategy in support of the AWS Infrastructure Leadership. This role requires a progressive, data driven and customer obsessed Human Resources Leader who will have responsibility of driving organization effectiveness while implementing HR programs such as annual review process, promotions, and performance management and employee engagement.

The individual in this role must understand business priorities and translate them into a HR agenda that supports the business. The ideal candidate will have the ability to diagnose issues and influence solutions/outcomes. The individual in this role will need to interface effectively with professionals at all levels of the organization. You will need business acumen, excellent communication skills, influencing skills, strategic thinking and planning/project management skills, as well as the ability to thrive in a fast paced, rigorous environment.

Key job responsibilities

Day to day, this person will:

• Work with senior management to develop and implement HR plans and solutions.
• Contribute broadly to the West Region teams (West US, Canada, and LATAM), influencing beyond a local remit.
• Define HR goals that are based on business drivers and ensuring HR is always looking for underlying people issues to help solve business challenges.
• Earn trust as a partner to the Infrastructure leadership locally, Regional HR team and beyond.
• Partner with business on organizational design, workforce planning, succession planning, and skills assessment and development.
• Provide management coaching to front line managers and senior leaders.
• Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.
• Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.
• Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling.
• Work with line managers and employees to address all types of employee relations issues, fairly representing all interests.

Basic Qualifications

• Bachelor's degree or above in Human Resources Management, Business Administration or a related field
• Experience partnering with business leaders in highly complex and dynamic business settings
• Knowledge of human resource theory, including employee relations, learning, and performance management
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network
• 8+ years of HR experience
• Experience delivering results by partnering with and influencing others
• Experience working in a fast-paced environment similar to a high-tech start-up
• Experience prioritizing and managing multiple responsibilities
• Experience working with and applying employment & labor laws throughout the United States and familiarity of Canadian and LATAM labor regulations

Preferred Qualifications

• Experience working in a matrixed organization
• Experience in program and project management fundamentals
• Experience coaching and delivering messages related to performance to direct reports and support teams
• Experience working in a fast-paced, rapidly changing operations environment
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience coordinating between technical teams, peers and business stakeholders
• Experience delivering results and generating transformational growth
• Experience leading complex programs with significant change impact across organizational boundaries
• Experience working closely with and advising senior executives of an organization or equivalent
• Experience working with global teams and diverse partners
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Knowledge of compensation/total rewards, talent management, performance management, compliance, and organization design and development
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience in online retail operations or similar field
• Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
• Experience using strong customer service, communication, and interpersonal skills
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience as a creative executive, or experience assessing industry talent and trends

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 154,700.00 - 209,300.00 USD annually