Principal Field Support Engineer (Onsite) (Contingent)

Prattwhitney; Hampton (VA); On-site; USD 107,500 - 204,500; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid vacation

401(k) Match

Tuition Reimbursement

Student Loan Repayment

Life Insurance

Disability Coverage

Relocation Assistance

Job summary

PrattWhitney Field Service Engineer operates to deploy and support software in the Air Force SIL environment, linking development cycles with AF‑DCGS needs. The role ensures releases meet compliance, security, and operational readiness, while supporting site deployments and cross‑team collaboration.

The position emphasizes validating performance, acceptance testing, and secure integration in mission environments, requiring robust troubleshooting and strong communication with Air Force

Qualifications

• Active TS/SCI clearance with DoD eligibility before start date.
• DoD 8570.1 IAT Level II or IAM Level I certification.
• Experience navigating RMF and DISA STIG processes.
• Experience managing CI/CD for deployments and releases.
• Strong containerization skills with Docker and Kubernetes.
• Experience with ACAS/SCAP vulnerability scanning.
• Ability to troubleshoot complex mission/system environments.
• Experience with Cross Domain Solutions and Site Acceptance Testing.
• STEM degree; 8+ years of experience or advanced degree with 5+ years.

Responsibilities

• Deploy and support software solutions in the Air Force SIL environment.
• Act as liaison between commercial development and AF‑DCGS operations.
• Ensure releases meet compliance, security, and readiness standards.
• Support site deployments, troubleshooting, and inter-team collaboration.
• Validate system performance and support acceptance testing.

Skills

TS/SCI clearance

Security+ / IAM certs

RMF / DISA STIG

CI/CD experience

Docker

Kubernetes

Vulnerability scanning

Troubleshooting complex systems

Cross Domain Solutions

Site Acceptance Testing

Education

STEM degree

Advanced degree (related field)

Tools

Docker

Kubernetes

Job description

Field Service Engineer Responsibilities

The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, serving as the technical liaison between commercial development cycles and AF‑DCGS operational requirements. This role ensures that software releases meet compliance, security, and operational readiness standards while supporting site deployments, troubleshooting, and collaboration with Air Force counterparts.

The Field Service Engineer plays a critical role in validating system performance, supporting acceptance testing, and ensuring secure, reliable integration in mission environments.

Qualifications

• Active and transferable TS/SCI U.S. government issued security clearance prior to start date.
• Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.).
• Expertise navigating RMF compliance processes, DISA STIG implementation, and associated documentation.
• Experience managing CI/CD pipeline activities in support of deployment and release processes.
• Strong background in containerization technologies such as Docker and Kubernetes.
• Experience performing ACAS/SCAP vulnerability scanning and interpreting results.
• Proficiency troubleshooting complex system issues in mission or operational environments.
• Experience working with Cross Domain Solutions and performing Site Acceptance Testing.
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.

Preferred Qualifications

• Familiarity with Air Force SIL environments or AF‑DCGS mission systems.
• Experience supporting field deployment activities, customer coordination, and on‑site technical liaison functions.
• Knowledge of secure cloud or hybrid deployment environments.
• Experience integrating containerized systems into operational environments with strict cybersecurity requirements.
• Strong communication skills for coordinating between engineering teams, customers, and mission operators.

Benefits

• Flexible work weeks: 9/80A, 5/40; Flexible work Hours: Core hours, modified time.
• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds and separate employer retirement contribution.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• Relocation assistance.

Salary & Compensation

Salary range for this role is 107,500 USD - 204,500 USD, based on experience, function, and responsibilities. Benefits include medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, and additional incentive compensation programs as applicable.

EEO & Equal Opportunity Statement

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.