Principal Experience Architect: Systems & UX Strategy

Khan Academy; San Mateo (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Khan Academy seeks an experienced Experience Architect (Principal Product Design Specialist) to own the end‑to‑end product interaction model across its growing suite of tools. You will design the underlying structure—taxonomy, navigation, and cross‑product patterns—collaborating with design directors, PMs, and engineers to keep a coherent, scalable experience for students, teachers, and admins.

You'll lead and mentor while also hands‑on crafting core flows, and you’ll leverage AI tools to

Qualifications

• 12+ years in product design, UX architecture, or UX strategy.
• Experience designing across complex, multi‑sided platforms.
• Proven ability to shape information architecture and cross‑product patterns.

Responsibilities

• Own end‑to‑end product interaction model and information architecture.
• Map and design multi‑product journeys across roles (student, teacher, parent, admin).
• Create artifacts: experience maps, service blueprints, diagrams, design patterns.

Skills

IA & systems

Ecosystem thinking

Craft fundamentals

Cross-functional influence

Complexity management

Communication & storytelling

Tools

Claude Cowork

Job description

Khan Academy seeks an experienced Experience Architect (Principal Product Design Specialist) to own the end‑to‑end product interaction model across its growing suite of tools. You will design the underlying structure—taxonomy, navigation, and cross‑product patterns—collaborating with design directors, PMs, and engineers to keep a coherent, scalable experience for students, teachers, and admins.

You'll lead and mentor while also hands‑on crafting core flows, and you’ll leverage AI tools to