Principal Engineer, Agentic AI

steercrm; EUA; Teletrabalho; USD 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity options

Employer-paid medical insurance

Flexible paid time off (minimum 15‑day

FSA & HSA options

401(k)

Learning stipend

Home-office equipment

Resumo da oferta

steercrm is seeking a senior platform architect to set the technical direction for our core customer engagement and operations platform used by automotive repair businesses. You’ll shape data processing, reusable services, and AI-enabled workflows from goals through architecture and delivery.

You’ll lead cross‑functional efforts to improve data ingestion, design scalable components, and align technical choices with customer problems while raising standards for security, testing, and

Qualificações

• 7+ years building complex web-based SaaS products.
• Practical experience with LLMs, prompt engineering, and AI-powered product features.
• Experience deploying AI features and agentic workflows in production environments.
• Experience adding AI tools to CI/CD, such as automated reviews, AI-assisted testing, or workflow orchestration.
• Proficiency with relational and NoSQL databases, including schema design and query optimization.
• Strong communication skills, with the ability to translate technical decisions into product outcomes and work with leadership.

Responsabilidades

• Improve how platform data is ingested and processed to support customer automation.
• Design reusable full-stack components and services that can scale as usage grows.
• Balance infrastructure improvements with integrations as business needs change.
• Work with product partners to connect technical choices to customer problems.
• Raise standards for security, testing, maintainability, and code review.
• Guide CI/CD, containerization, infrastructure practices, and systems that support autonomous AI workflows.

Conhecimentos

SaaS product leadership

AI features & workflows

AI tools integration

Clear communication

Ferramentas

.NET

Node.js

React

Terraform

CloudFormation

Descrição da oferta de emprego

Role overview

Set technical direction for the core platform of a customer engagement and operations product used by automotive repair businesses. You’ll shape data processing, reusable services, and AI-enabled workflows, leading work from product goals through architecture and delivery.

Responsibilities

• Improve how platform data is ingested and processed to support customer automation.
• Design reusable full-stack components and services that can scale as usage grows.
• Balance infrastructure improvements with integrations as business needs change.
• Work with product partners to connect technical choices to customer problems.
• Raise standards for security, testing, maintainability, and code review.
• Guide CI/CD, containerization, infrastructure practices, and systems that support autonomous AI workflows.

Requirements

• 7+ years building complex web-based SaaS products.
• Practical experience with LLMs, prompt engineering, and AI-powered product features.
• Experience deploying AI features and agentic workflows in production environments.1
• Experience adding AI tools to CI/CD, such as automated reviews, AI-assisted testing, or workflow orchestration.
• Proficiency with relational and NoSQL databases, including schema design and query optimization.
• Strong communication skills, with the ability to translate technical decisions into product outcomes and work with leadership.

Nice to have

• Familiarity with .NET, Node.js with TypeScript, and React.
• Infrastructure as Code experience, such as Terraform or CloudFormation.
• Experience as a founding engineer or in an early-stage company.
• Experience with AI tool integrations, prompt chaining, tool use, or MCP.

Benefits and work setup

The role is fully remote within the US. Benefits include equity options, employer-paid medical insurance, flexible paid time off with a 15-day minimum, FSA and HSA options, a 401(k), a learning stipend, and home-office equipment.